Administrative and Office Specialist

Contemporary Student Services within University Life is seeking to fill an Administrative and Office Specialist position. This position will be responsible for administratively supporting Contemporary Student Services and the Mason Care Network. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

About the Department: Contemporary Student Services continuously promotes student success in the Mason community by advocating for special populations on campus, including off-campus students, transfer students, students that are parenting, foster care alumni, and adult learners. CSS serves as a liaison to university partners to ensure an inclusive, thriving community.

Responsibilities: Provides administrative support to the Directors and other professional staff. Support includes scheduling staff meetings, maintaining the office and Directors' calendar, overseeing front desk operations, making minor edits to the office website, preparing documents, arranging conference calls, preparing routine correspondence, and assisting with other special projects and requests in support of CSS/MCN and University Life programs, service, events.

Greets and provides information, assistance and referrals to visitors/callers, including students, staff, faculty, parents, and members of the community.

Follows policies and procedures regarding confidential and/or sensitive information.

Seeks resolution of problems/issues affecting completion of projects or tasks and/or smooth operations of office support functions.

Maintains office equipment and technology inventory; research and order telecommunication equipment, schedule repairs and installations; conduct equipment inventories, in collaboration with Business and Marketing / Communications Managers.

Oversees storage areas and supplies. Facilitates office moves, work orders, supply orders, renovations and upgrades, furnishings, keys and access.

Assists in training and supervision of front desk staff on desk operations; serves as general supervision and back-up to the HR Liaison and Assistant Directors.

Assist in planning and logistics for events and meetings, including room setups, event technology and production needs, virtual meeting options, registration, special accommodations, parking, and scheduling.

Reviews and prioritizes administrative and clerical tasks and projects taking appropriate action including working collaboratively with UL Central administrative support team to manage all project components.

Represents CSS at division- and campus-wide committee meetings as assigned. Takes notes at multiple ongoing meetings and major meeting discussions, as assigned.

Required Qualifications: * Bachelor's degree or equivalent experience in an office setting (Demonstrated years) * Strong professionalism and work ethic * Excellent verbal and written communication skills * Detail-oriented * Ability to maintain confidentiality * Adherence to policies and procedures * Proficient in using e-mail, the internet, and Microsoft office programs (i.e., Word, Excel and Access) * Ability to prioritize multiple tasks and manage deadlines * Ability to work collaboratively and independently * Experience in a service-oriented office setting * Demonstrated ability to work effectively in a diverse environment * Ability to build and maintain relationships with a variety of stakeholders

Preferred Qualifications: * Knowledge and experience using databases such as Banner, eVA, and/or Salesforce is a plus. * Experience working with undergraduate students is strongly preferred.

"For full consideration, applicants must apply at https://jobs.gmu.edu/ ; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information."

"Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.