Police Department System Coordinator

Washington D.C
Nov 08, 2019
Nov 24, 2019
Program Manager
Full Time
As a Police Department System Coordinator, you will maintain the Police Records Management System (RMS) and perform a variety of system- and document management-related duties in support of all confidential police reports and records for the Airports Authority's Police Department.

Police Department System Coordinator

Serves in the Police Records Section of the Police Department in the Office of Public Safety.

Maintains the Police Records Management System (RMS). Performs a wide variety of system and document management duties related to confidential police reports, law enforcement records, court requirements, subpoenas, and police records. Conducts training for new personnel on system use and ongoing updates. Coordinates system updates and performs user acceptance testing for the RMS. Performs related functions.


Maintains the Records Management System (RMS) by coordinating system updates with the Office of Technology and the system vendor; performs user acceptance testing.

Generates and tracks daily RMS reports; coordinates with sworn officers for missing or incorrect information; updates records and resubmits reports.

Receives a variety of police reports, reviews them for clarity and validity of information, and uploads the reports and other information into the RMS and other systems.

Updates commonplace GIS files in Computer Aided dispatch system (CAD).

Ensures proper configuration and implementation of RMS modules and code tables. Updates CAD/RMS databases and code tables regularly.

Uploads data into the National Incident Based Reporting System (NIBRS) according to Federal Bureau of Investigation and Virginia guidelines. Develops statistical reports for management using NIBRS.

Keeps system data maps of key information (such as Virginia Crime Codes, GIS locations) accurate and up to date.

As RMS administrator, resets RMS passwords, adds new users, and troubleshoots end user issues as needed.

Conducts system audits to ensure completed/accurate information is stored and prepares reports based upon findings.

Regularly adds, modifies, and purges system information within the RMS in accordance with departmental policies.

Performs a wide variety of document management duties related to confidential police reports, law enforcement records, court requirements, subpoenas, and police records.

Maintains and safeguards police report files and other confidential/sensitive information according to established security guidelines.

Coordinates with State agencies to ensure accurate reporting of traffic and criminal activity data.

Serves as the initial point of contact for the Police Department to outside agencies and the public for requests under the Virginia Freedom of Information Act; responds to requests for police reports and ensures appropriate release of documents in accordance with state law for dissemination of records.

Provides credible testimony in court regarding the acquisition and integrity of control over police reports and records.

Performs other duties as assigned.


Four years of progressively responsible experience in administrative/logistical support, with emphasis on using databases and managing records.

Included in the four years of experience must be one year of experience using a Police (or other Public Safety) records system.

Ability to use GIS systems and plot data points in a mapping system.

Skill in reviewing documents and data for completeness, accuracy, and adequacy.

Skill in setting up and maintaining files and records.

Ability to maintain databases, produce reports, and make recommendations related to automated systems.

Skill in using a computer and office suite software, with emphasis on database and spreadsheet software.

Ability to provide credible testimony in court.

Ability to speak and write effectively.


Experience providing administrative support in law enforcement or a court environment, such as arranging summonses and updating and maintaining records related to court proceedings.

Experience using the National Incident Based Reporting System (NIBRS).


A high school diploma or a Certificate of General Education Development (GED).




Required to undergo an intensive background investigation.

Work is typically reviewed in progress and upon completion for quality, quantity, timeliness, teamwork, customer service, and other factors.


A background security investigation will be required for all new hires.

Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.

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