Project Manager, In-Person and Online Learning Experiences

Washington, DC
Nov 09, 2019
Nov 15, 2019
Full Time
Business Unit Description

CSN (Community, State and National Affairs)-Programs, Turnkey Programs, (formerly Community Program Design, In-Person and Online Learning) designs and delivers state-of-the-art interactive educational experiences - combining turnkey ease at the local level with scalable nationwide consistency.

Offerings include:
-State-led experiences via "DIY Toolkit" curriculum - available for all state offices
-Online experiences via Learn@50+ (
-In-person, turnkey structured workshops - in 38 markets nationwide (list)
-Light-touch "Pop-Up" booth experiences at fairs and festivals - in 38 Full-Service markets nationwide (list)

In partnership with state and national office colleagues, these offerings are reaching more than 2.3 million individuals a year.

Coordinate the planning and completion of educational experiences that help adults 50+ navigate life. The role includes managing the workflow and project tracking during the development of lightly-curated learning experiences, tele-town halls, webinars, and other digital experiences, often overlapping.

The successful candidate will manage key projects for in-person and online learning and interface with key stakeholders. Additionally, the individual will provide high-level support for the Director, Curriculum Design, as well as backfill for additional staff duties as needed.

Deliverables may include (not rank-ordered):

• Coordinates the workflow of complex projects from start to finish, including the content development and delivery of interactive, consumer-focused educational experiences across a variety of formats including but not limited to pop-up experiences, workshops, webinars, tele-town halls, and micro learnings with minimal supervision.

• Actively participates in team projects, and manages independent special projects as assigned.

• Partners with stakeholders to coordinate, create, and prioritize projects and resources

• Anticipates bottlenecks, manages escalation of needs, operates effectively in ambiguous situations, and makes tradeoffs to balance business wants and creative constraints.

• Delivers detailed lifecycle maps, project schedules (to include dependencies), and task status through completion.

• Provides content performance, including response rates and ROI

• Assists with budgeting.

• Develops project estimates, scopes, and/or charters.

• Exhibit AARP values in all interactions.

Additionally, the PM will:

• Demonstrate a solid understanding of the organization and willingness to research questions and develop and execute solutions.

• Use sound judgment in the assessment and analysis of internal and external business factors impacting operations to ensure the successful development of appropriate strategies and options.

• Work collaboratively and provide counsel re: solutions and options and execute solutions.

• Supports a "test and learn" environment to ensure high quality programming that meets the needs of the states and 50-plus consumers and that is nimble in program delivery and support.

Bachelor's degree, demonstrated experience in project management, business administration, marketing, journalism, design or related field; at least 8 years of relevant experience in positions where coordination, networking, information sharing and/or marketing were central to the job. Excellent interpersonal and communications skills, demonstrated ability to build, sustain and nurture strong, productive working relationships internally and externally.
Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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