Senior Dispatcher

Location
Virginia Beach, VA
Salary
Competitive
Posted
Oct 17, 2019
Closes
Nov 16, 2019
Ref
127693BR
Function
Other
Industry
Healthcare
Hours
Full Time
Oversees day to day operations in the communications center. Handles dispatcher scheduling, determines position assignments, insures policies and procedures are followed. Assists dispatchers with problem resolution. Assists with policy development, new hire training and orientations. Performs other duties as assigned.

Qualifications

Education Level
High School Grad or Equivalent

Experience
Required: Call Center - 1 year, EMS - 2 years

Preferred: None, unless noted in the "Other" section below

License
Required: Basic Life Support, Drivers License, EMT-Advanced, EMT-Basic

Preferred: None, unless noted in the "Other" section below

Skills
Required: Active Learning, Active Listening, Communication, Coordination, Critical Thinking, Leadership, Monitoring, Technology/Computer

Preferred: None, unless noted in the "Other" section below

Other
Emergency Vehicle Operators Course (EVOC) within in 30days of hire. Knowledgeable of National Academies of Emergency Dispatch principles. EMT -Basic or EMT Advanced are acceptable discipline specific certifications for the position. Valid Drivers license and BLS required.

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