Patient Medical Billing Associate II, Sentara Medical Group, Norfolk

Expiring today

Location
Norfolk, VA
Salary
Competitive
Posted
Nov 02, 2019
Closes
Nov 15, 2019
Ref
130422BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
The Patient Customer Service Associate II is responsible for all areas of customer service as it pertains to research and resolution of multiple incoming patient or customer service related requests via telephone or other means of communication. Responsible for operational tasks associated with revenue cycle accounts receivable to provide one call resolution, to include effectively addressing eligibility, claim, and payment issues. Additionally works correspondence, updates information, audits accounts, sets up payment plans, takes payments, summarizes and documents calls or inquiry requests and resolutions.

Qualifications

Education Level
High School Grad or Equivalent

Experience
Required: Billing - 3 years, Call Center - 2 years

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required:

Preferred: None, unless noted in the "Other" section below

Other
2 years of related experience in a call center or healthcare environment required. 3 years of medical billing experience required. Epic, GECB, or Allscripts experience preferred.

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE !

Keywords: Medical Billing, Healthcare, EPIC, GECB, Allscripts, Call Center, Accounts, Customer Service

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