Information Technology Specialist (Internet)

Employer
USAJobs
Location
Washington, D.C
Posted
Nov 05, 2019
Closes
Nov 12, 2019
Function
Administrative
Hours
Full Time
Duties

Summary

This position is located in the External Affairs and Digital Strategies Office at the Smithsonian American Art Museum (SAAM).

Learn more about this agency

Responsibilities

  • Directs the production of multimedia websites and applications in a variety of contexts, including public-facing products to support researcher access and online engagement through AmericanArt.si.edu, mobile products destined for use by the public both remotely and in the galleries, and support for SAAM's intranet platform.
  • Participates in the research, analysis, and conceptual development of new or improved digital content, design, or services.
  • Coordinates with museum staff to ensure that products are developed according to established standards, and that the timing and production demands of each project are quantified and met.
  • Manages permanent and temporary staff of both federal and trust employees as well as interns.
  • Participates in the research, analysis, and conceptual development of new or improved digital content, design, or services.
  • Establishes and/or maintains project plans and product roadmaps for digital products.


Travel Required

Not required

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.

Qualification requirements must be met within 30 days of the job announcement closing date.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on the web at http://www.opm.gov/qualifications.

Qualifications

Experience: You qualify for this position if you possess one year of specialized experience equivalent to at least the GS-11 level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as developing complex multimedia websites, managing digital User Experience (UX), and web analytics.
  • Attention to Detail- Is thorough when performing work and conscientious about attending to detail.
  • Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

    Education

    N/A

    Additional information

    Flexible Spending Accounts - https://www.fsafeds.com/
    Health Insurance - http://www.opm.gov/insure/health/index.asp
    Leave - http://www.opm.gov/oca/leave/index.asp
    Life Insurance - http://www.opm.gov/insure/life/index.asp
    Long Term Care Insurance - http://www.ltcfeds.com
    Retirement Program - https://www.opm.gov/retirement-services/

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
    • Skill in the front-end development of complex, interactive, media-rich public websites and digital products, including technologies such as CMS, HTML, CSS, JavaScript, and related tools and programming languages.
    • Knowledge of both qualitative and quantitative user-centered research techniques and best practices for application development on a variety of screen sizes and device types, both fixed and mobile.
    • Ability to coordinate technical and creative processes in an educational, museum, nonprofit, or other type of learning-driven environment, and to effectively plan, communicate, and supervise the work of others.
    • Ability to lead the planning, strategy, organization, launch, and maintenance of various digital products, creating and implementing content strategies for multiple audiences while employing best practices for user experience, findability, and access.

    Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria: Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above. Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above. Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree. This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

    Important Note:

    Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Other

    Drug test required
    No

    Required Documents

    Your application package should include the following documents:
    • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. If you want to receive full credit for relevant experience your resume MUST contain the job title (including the occupational series and grade if it is Federal), duties, starting and ending dates (month and year), hours worked per week, and salary.

      USAJOBS has guidance on how to ensure that you submit a complete resume: If you have not written a Federal resume before, you may watch this Resume Writing Tutorial video on the USAJOBS YouTube channel , or read through a helpful Resume Writing FAQ article on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. If any of the above information is not included in your resume we may not be able to fully credit you for your experience.
    • Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.


    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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