Supervisory Human Capital Specialist

District of Columbia, D.C
Nov 05, 2019
Nov 12, 2019
Full Time


This position is located in the Government Accountability Office (GAO), Human Capital Consulting Center (HCCC). The HCCC directs all aspects of the recruitment, classification, and hiring process, advising and collaborating with managers to hire quality talent to support GAO's mission in accordance with merit system principles. HCCC staff serve as subject matter experts to managers and staff about the full body of human capital policies, processes, and procedures

Learn more about this agency


  • Directs the work of subordinate staff and performs supervisory responsibilities that include assigning work, establishing performance criteria and standards, evaluating performance, providing technical and administrative advice and assistance as needed, with resolving complaints and grievances, providing staff development and initiating improvement plans, and taking disciplinary actions.
  • Utilizes automated personnel systems both in a hands-on mode and in the analysis of staff assignments, data, reports, problems, and issues generated through the processing of various actions.
  • Provides advice and guidance to all managerial levels on human resources management principles, techniques, acceptable personnel practices, as well as statutory, regulatory, and procedural requirements.
  • Develops, update, and maintain standard operation procedures, and other guidance to ensure effective and efficiencies in the operations of human resources programs.
  • Participates in special studies or pilot programs that impact human resources operations and/or activities that cross HCO centers and/or agency-wide.
  • Provides consistent interpretation and application of HR policies and procedures across the agency and support HR staff to complete work, meet timelines, and resolve human resource matters.
  • Assess HR operational needs and policy changes to ensure seamless delivery of HR services and partners with HCO centers to provide effective customer service.
  • Research, analyze and evaluate HR issues and concerns to identify solutions and make sound recommendations.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship is required.
  • Selective Service registration if you are a male born after Dec. 31, 1959.
  • Completion of a probationary period may be required.
  • Selectee must be able to meet/maintain suitability & security requirements.
  • Selectee may be required to file a Financial Disclosure Statement.



Applicants must have at least one year (52 weeks) of specialized experience at the next lower grade level, equivalent to the PT-II, PE-IIA, or GS-13 in the federal service. Specialized experience is defined: 1) performing work as the subject matter expert providing consultative service as a recognized technical authority on human capital matters to include classification, recruitment and staffing; 2) researching and evaluating complex HR programs and providing recommendations for new or substantially modified approaches to execute recruitment, staffing, and classification program functions; 3) planning, directing and executing the delivery of recruitment, staffing, and classification ensuring compliance with laws and regulations; 4) conducting oversight of programs to ensure appropriate accountability methods are in place; and 5) serving as a lead and supervisor of human resources programs, projects or special studies.



There is no education requirement for this position.

Additional information

This is not a bargaining unit position.

Based on the staffing needs, additional selections may be made through this vacancy announcement.

Selectee may be required to file a Financial Disclosure Statement.

Travel and relocation expenses will not be paid for by the GAO.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit .

Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.

If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.

The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

The U.S. GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a one-year or two-year probationary period.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible.

All applicants will be rated based on their responses to the assessment questions, in conjunction with the following Knowledge, Skills and Abilities (KSA's):
  • Demonstrated experience leading, managing and/or supervising (planning, organizing, directing, reviewing, etc.) the work activities of team members and/or subordinate staff while concurrently utilizing management techniques to motivate, train, develop and direct an organizational unit with a focus on delivering high quality customer service and achieving results through an outcome-based approach.
  • Expert knowledge of HR laws and regulations sufficient to provide authoritative advisory services, and/or direct and provide oversight of special studies and projects that affect major programs and policies related to recruitment, staffing, and classification.
  • Expertise in qualitative and quantitative analysis techniques and methodologies to assess program requirements and develop innovative solutions to improve processes and procedures.
  • Demonstrated experience utilizing an automated personnel processing system and staffing and classification system to execute recruitment, staffing, and classification assignments, including completing audits, retrieving reports, and gathering other human resources reporting data.
  • Expert knowledge of advance Human Resource Management principles, concepts, regulations, practices and laws in one or more HR functional areas to administer program operations and provide assistance to other programs in the HCO.
  • Skill in communicating clearly and effectively both orally and in writing to develop and/or deliver briefings, project papers, staff reports, and correspondence to managers that explain technically complex matters in terms appropriate for the audience. By way of definition, oral communication may include methods used by employees with disabilities such as sign language interpretation, text-to-speech or TTY technology, and amplification devices.
  • Knowledge of project management concepts, principles, and procedures to carry out regular and recurring special assignments.
  • Demonstrated ability in the use analytical methods and techniques and seasoned consultative skills to solve HRM issues, which cannot be resolved through standard methods.

To preview questions, please click here .

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

You must provide a complete application package which includes:

- Resume: must be created using the USAJOBS resume builder and show relevant work experience.

- Veteran Hiring Authority Eligibles: VEOA, VRA, and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.

- Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent), showing tenure, type of service (competitive/excepted) and the highest grade held.

- If you are applying under the Schedule A hiring Authority for individuals with disabilities, you must submit proof disability.

Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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