Collections Specialist

Location
Vienna, VA
Posted
Oct 30, 2019
Closes
Dec 12, 2019
Ref
223659
Function
Accountant, Finance
Industry
Other
Hours
Full Time
Job Summary/Company:

Sparks Group has partnered with a leading home alarm system provider and is searching for a proactive and motivated Collections Specialist. The company is seeking a results-oriented individual with strong communication skills who will be part of an energetic, high-performing team. The successful candidate will be responsible for resolving outstanding accounts and play an integral role in the development of accounting operations. If you have the relevant education and/or experience, apply now!

Responsibilities:
  • Analyze and summarize all invoices and payments monthly, to create customer statements
  • Maintain aging reports and recovery portfolio
  • Supervise assigned accounts, check for account discrepancies and identify unresolved debts
  • Procure account information from Sales, Customer Service and Fulfillment to validate inconsistencies
  • Research and implement effective collections strategy; resolve unsettled payments and determine third party involvement
  • Check for delinquent records, and solve complications to ensure payments
  • Correspond with customers using automated systems in relation to disputes and inquiries
  • Recognize potential opportunities, produce valuable results and carry out ad hoc tasks

Qualifications/Background Profile:
  • High School Equivalency Certificate, GED or Diploma required
  • 1+ years of experience in Credit and Account Resolution, Collections and/or Billing required
  • Previous experience with account resolution/collection is a plus, but not necessary
  • Proficient with MS Office applications
  • Possess strong organization, management and analytical skills
  • Capable of decision-making using sound judgement, demonstrating critical thinking skills
  • Ability to work with a team and/or independently, with a personable, problem-solving attitude
  • Maintain customer/client satisfaction and deliver quality results

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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