Web Program Administrator.

Employer
USAJobs
Location
Washington, D.C
Posted
Oct 22, 2019
Closes
Oct 25, 2019
Hours
Full Time
Duties

Summary

This position is located within the U.S. Department of Transportation, Federal Highway Administration (FHWA), Office of Public Affairs (HPA). HPA manages the Agency's organizational identity and branding. It provides direction on information that is made available to the public on the FHWA website. The Web Program Administrator has responsibility for the development and hands-on management of the official website (www.fhwa.dot.gov).

Learn more about this agency

Responsibilities

The Management and Program Analyst duties include:
  • Providing national leadership and technical direction in web management.
  • Developing, managing and executing projects relating to web services.
  • Supplying guidance as the technical expert on web content management systems, information architecture, metadata taxonomy development and content modeling.
  • Working on teams internal to the Office of Public Affairs and with others from program, division, technical support offices, and contractors to successfully execute the duties of this position.
  • Managing daily operations of the website and oversight of the Drupal content management system. Supporting the web content operational needs of all Agency offices and divisions.
  • Serving as an expert consultant and Agency technical authority on the Drupal content management system and advising staff about digital communication efforts and strategies in their communications plans, information programs and outreach efforts.
  • Monitoring and analyzing website performance metrics, and using it to guide to make improvements to the content, functionality and interactivity of the website to increase customer satisfaction and numbers of visitors.
  • Communicating complex technical information to non-technical personnel, preparing and/or presenting briefings to senior management officials regarding complex and/or controversial topics, and providing advice and recommendations to senior management.

The ideal candidate is a highly motivated, collaborative, extremely organized individual with proven work experience managing a complex website with multiple stakeholders across a large organization. You will use your creativity, attention to detail, your technical expertise in content management systems, program and project management, and your excellent analytical and written communications skills to generate content, provide expert advice and guidance to ensure a successful web strategy and positive user experience.

Travel Required

Not required

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

  • You must meet specialized experience to qualify.
  • Submit application and resume online by 11:59 PM EST on the closing date.
  • Review Required Documents Section as documents are required by closing date
  • Announcement also advertised Status & VEOA Applicants: FHWA.HPA-2019-0001.


CONDITIONS OF EMPLOYMENT:
  • SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
  • GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
  • DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).


Qualifications

To meet the minimum qualifications for this position, you must meet the specialized experience requirements.

To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include:
  • Experience managing content in Drupal (CMS), overseeing web development and project planning, maintaining web standards, administering governance, and directing day-to-day operations of a major public website.
  • Experience monitoring metrics, website performance, and customer satisfaction to develop web content strategy for delivery of a dynamic user experience.
  • Experience developing, organizing, writing and editing technical visual and editorial web content to be used by audiences of varying technical knowledge.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4

Students enrolled in a qualifying degree program can apply if the anticipated graduation date is within six months of closing date of the announcement. Graduation transcript must be received before start date.

Other applicants must meet all qualification requirements by the closing date of this announcement.



Education

Additional information

Displaced employees may be eligible for ICTAP or CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition .

EEO STATEMENT: The Department of Transportation (DOT) maintains a model federal work environment that is free of discrimination. DOT ensures equal employment opportunity for employees and applicants for employment, regardless of race, color, national origin, religion, sex (including pregnancy and gender identity), genetic information, age, disability, sexual orientation, or protected activity.

This vacancy may be used by any DOT agency to fill similar positions within 90 days.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

If you meet the qualification requirements, your application will be placed in one of four categories: Platinum, Gold, Silver or Bronze, which is based upon your responses to the vacancy questions. Within these categories, applicants eligible for veteran's preference that have provided supporting documents will receive selection priority over non-veterans. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.

Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. The Automated Staffing Office is ultimately responsible for determining your final rating.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy.

The following is a list of documents that are only required based on the type of position and consideration for which you are applying.

VETERANS: Your last DD214, Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility. It need not be official.
  • If you are applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214.
  • If you are claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
  • If you are applying to a vacancy opened Status and you are requesting consideration under Veteran's Employment Opportunity Act (VEOA) ( https://www.fedshirevets.gov/job/shav/#veoa ), you need to provide a copy of your last DD214, which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.

STATUS APPLICANTS: If seeking eligibility consideration as status/agency/DOT employee, you must provide proof of eligibility in the form of an SF-50. Your SF-50 must verify the highest grade held competitively, full performance level of position, and eligibility as a status applicant. Please do not submit an Award SF-50, as these are often incomplete and do not verify grade or status eligibility.

NON COMPETITIVE APPLICANTS: If requesting concurrent consideration for Non-competitive (NC) appointment eligibility, you must provide the appropriate SPECIAL APPOINTING AUTHORITY DOCUMENTS, such as PCS orders (military spouse) describing move & marriage certificate; letter from VA or DD214 describing 100% disability of spouse; letter from State Vocational Office certifying disability (schedule A), etc. For more information, visit military spouse NC appointments or Persons with Disabilities NC appointments.

DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85 or falling in the Gold Category) and provide all of the following documents:
  • your most recent performance appraisal,
  • the proof of eligibility letter from the Agency, and
  • your most current SF-50, displaying current series and grade.


Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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