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Technical Writer

Employer
Corporate Brokers
Location
West Mclean, VA
Closing date
Oct 24, 2019
Our client, one of the Big 4 Consulting Firms, is looking for a Salesforce Technical Writer to join their team in a remote capacity. This role works directly with senior architects and developers to lead the documentation efforts for our technical teams who are supporting a global Salesforce implementation. Expected results for this role include integration documentation, API documentation, technical-facing solution documentation, "how to work with the technical team" guides, etc. Responsible for: Writing technical documentation, including integration documentation, API documentation, technical-facing solution documentation, "how to work with the technical team" guides, etc. Assist in the creation and maintenance of a document plan and process methodology for technical documentation and the appropriate review and update of current documentation. Actively share and contribute (creatively) in meetings and be able to work in a team environment. Drive new ideas and experience to the team/project. Prepare and present final presentations to senior technical and project leads, possessing strong verbal, written and presentation skills. Work across a large team in a collaborative style Required Skills: Experience required and a good understanding of Salesforce. Strong familiarity with MadCap Flare. Proficiency preferred Strong familiarity with software integration and API documentation. Deep knowledge and understanding of how to produce technical documentation for technical purposes (API, Integration Instructions, Perm Sets, etc.) Proven ability to work with a diverse team, including other technical writers and a diverse and international support staff. A minimum of 6 years' experience in Technical Documentation with large global organizations. Positive attitude and strong work ethic Creative and innovative style (proven ability to bring new ideas) Ability to operate in a fast paced, dynamic organization Outstanding interpersonal skills with the ability to work across and with all levels of an organization Strong technical skills on preparing technical documentation using MS Word, Google Docs, Visio as well as graphic manipulation (SnagIT, editor, etc.) Experience in Confluence is a plus. Proficient in creating Visio technical diagrams, working directly with technical staff. Strong communication skills in all areas: verbal, written and presentation skills Undergraduate Degree (eg, BS, BA) or 6 years IT experience. Technical experience as an engineer or developer would be extremely beneficial in this role. #LI-CB2

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