Marketing Cloud Business Analyst

Employer
Acumen Solutions
Location
Mclean, VA
Posted
Oct 20, 2019
Closes
Oct 22, 2019
Ref
423567696
Hours
Full Time
Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy combining the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities. Engage with us at www.acumensolutions.com or on Twitter @AcumenSolutions. Acumen Solutions is currently hiring Marketing Cloud Business Analysts to join our team in our McLean, VA location. Roles and Responsibilities: Work with clients and end users to gather, understand, and define business requirements Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies Collaborate with developers to test and verify that solutions will meet the business requirements Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training Requirements: Experience using Salesforce Marketing Cloud or similar CRM Products to develop client or business solutions Hands on experience configuring Salesforce Marketing Cloud or similar CRM Product, including customer journeys and email templates Proven ability leveraging analytical and problem-solving skills in a fast paced environment Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies Strong presentation, communication (written and verbal) skills, and interpersonal skills Ability to juggle and prioritize multiple tasks within a collaborative team environment Demonstrates flexibility and willingness to do what it takes to get the job done Drive and desire to learn and grow both technical and functional skill sets Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio Bachelor's degree required Must be authorized to work for any US employer Willingness to travel up to 50% Preferred Experience and Skills: Experience leveraging and configuring AppExchange products to develop a solution Experience soliciting, gathering, and analyzing user input and requirements Experience documenting user stories and creating to-be process flow diagrams Experience collaborating with business stakeholders Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC) Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Marketing) Benefits : Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k. About Us: As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. EOE M/F/V/D VEVRAA Federal Contractor

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