Retail Sales Associate, Technology

Alexandria, VA
Oct 19, 2019
Oct 22, 2019
Full Time
DescriptionStaples focuses on our customer and our community. As a Technology Sales Associate you'll provide exceptional customer service and have our customer's needs in mind while helping them find a total solution for his/her technology needs. You will be positive, inclusive and collaborative in helping our customers. Your passion for "tech" will be show in your extensive knowledge of products, offerings, and technical services as you advise customers. We are investing in our people and our stores, empowering you to learn, grow and deliver. You will be part of a fun, team-oriented retail culture motivated to deliver on Staples values. Get great perks because, you matter.Flexible hours/shifts and generous paid time offAssociate store discount and more perks (discounts on mobile plans, movie tickets, etc.)401(k) plan with a company match, dental, vision and life insurance, short-term disability, and many more benefitsProvide an exceptional customer experience.Respond quickly and resourcefully to customer requests and concerns on the sales floorCreate a positive, inviting environment for customers as you learn their tech needsPlay an active role in helping both your store and your customer win.Champion technology selling programs both in-store and through the kioskStay current on new technologies, products and services to offer a total solutionEnsure the Tech department achieves key metrics, including profitable salesBe flexible in performing various responsibilities (ie cashier, merchandising, maintaining a neat and clean store, other duties as assigned)Adhere to all company policies, procedures & safety standards QualificationsEssential skills and experience:Able to work a flexible schedule (including nights and weekends)Customer service experience demonstrating the ability to engage and speak to customers and understand their needsCollaborate and work with other team membersAbility to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuouslyPreferred skills and experience:Previous experience in a retail environment with technology sales and servicesStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.