Duties

Summary

The Executive Office seeks two Supervisory IT Project Managers: one in Office of Information Management (OIM) and one in Office of Information Technology (OIT). OIM provides business process automation, data/content management, and software development. OIT provides IT infrastructure ( e.g. servers, network, storage).

The incumbents provide expertise in Agile Project Management to support end-user needs and foster continuous improvements across all digital products and services.
Learn more about this agency

Responsibilities

This vacancy is also being announced concurrently with Ann# ENRD-20-003-MP for employees with Federal status or eligibility and applicants eligible for special appointment authorities. Please review that announcement to determine if you are eligible to apply. Note: Applicants must apply separately for each announcement.

Your responsibilities include, but are not limited to:

• Supervise a multi-disciplinary team of creative/technical professionals, exercising Agile Project Management subject matter expertise for the design, development, and maintenance of software applications and Internet/Intranet websites, alongside data collection, reporting, and analysis.
• Oversee multiple projects simultaneously to meet project cost, scope, schedule, and mitigate risks by administering IT project management best practices (e.g. using Agile methodologies, PMBOK, ITIL) and implementing standardized set of project management tools and principles.
• Foster collaborative team approach via Agile methodologies (Scrum and Kanban), and implementing Continuous Integration/Continuous Deployment (CI/CD) processes, to evolve Software Development Life Cycle (SDLC) and other product life cycles.
• Develop, plan, and execute sprint cycles, via strategic planning sessions with supervisor (Director, OIM), and holding Scrum team meetings and Agile coaching sessions.
• Establish metrics and systems analysis to assess efficiency, effectiveness, accuracy of: data, codebase, web content quality, data call responses, regulatory compliance, and user experience.
• Plan, develop, and administer office budget including financial monitoring and reporting. Develop detailed contract work specifications, and serve as a Contracting Officer's Representative (COR).
• Facilitate technical requirements gathering sessions, perform needs analysis with customers, write well-defined user stories/document functional and system requirements, and validate requirements with stakeholders for current digital products and to anticipate future needs.
• Deploy IT solutions, promoting structured software engineering; integrating testing methodologies; spearheading business process automation initiatives; developing standard operating procedures/governance; and applying service delivery best practices.
• Implement DevSecOps framework, processes, procedures, and controls (in hybrid cloud architecture), to help ensure: security and privacy compliance; information assets are adequately protected; and reduced information management/technology risks.
• Communicate and collaborate effectively both orally and in writing, briefing technical/non-technical stakeholders, users, and project teams (at all levels of Division) on research findings, design, and test solutions.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
14

Requirements

Conditions of Employment

• You must be a U.S. citizen or national.
• You must complete a background investigation to include pre-employment drug testing.
• Selective Service Registration is required, as applicable.
• You must complete or have completed a one-year probationary period and a 1 year supervisory probationary period if not already served.
• You must maintain a bank account for direct deposit of salary.

Qualifications

To qualify for GS-14, you must meet A and B below .

A. SPECIALIZED EXPERIENCE: You must have at least one full year of specialized experience comparable in scope and responsibility to the GS-13 level in the Federal service (obtained in either the public or private sectors). Such experience includes possession of at least three of the following: 1) development and maintenance of enterprise-scale information systems using industry-standard Software Development Life Cycle (SDLC) processes; 2) operating sprint cycles, via Agile methodologies (Scrum & Kanban); 3) writing user stories/documenting functional and system requirements, via Application Lifecycle Management (ALM) tools; 4) operating in DevOps/DevSecOps and Continuous Integration/Continuous Deployment (CI/CD) hybrid cloud environment (Microsoft Azure cloud experience preferred); and 5) conducting/facilitating stakeholder interviews and workshops, with a focus on human-centered design and research practices.

B. IT-RELATED EXPERIENCE DEMONSTRATING EACH OF THE FOUR COMPETENCIES:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resumé must fully support this response otherwise you will not be rated qualified.

NOTE: An agile-focused certification such as PMI Agile Certified Practitioner (PMI-ACP)® or Certified Scrum Professional®-ScrumMaster (CSP®-SM) is preferred but not required. If certified, include a copy of your certification.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skill and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement if you are using experience to meet all or part of the qualification requirements. Please ensure that your resume includes the month and year that you began and ended each position held and whether the work was full-time or part-time (include the number of works worked per week) or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

Only experience and education obtained by the closing date of this announcement will be considered.
To preview questions, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/10606670 .

Education

This job does not have an education qualification requirement.

Additional information

Interagency Career Transition Assistance Plan (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. The Career Transition Assistance Program (CTAP) provides eligible surplus and displaced competitive service employees in DOJ with selection priority over other candidates for competitive service vacancies.

If you have received written notification of your eligibility for consideration under CTAP/ICTAP, you may receive special priority consideration for this position, if this vacancy is within your CTAP/ICTAP eligibility and you are well-qualified for the position. To be well qualified, you must satisfy all qualification requirements and score 85 or better on established ranking criteria (for scored examining) OR rate equivalent to the Highly Qualified or better category using established category rating criteria.

Veterans Preference: If you are entitled to or claim veteran preference (VP), you should indicate the type of veteran preference (5 or 10 points) you are claiming on your resume. In order to determine your eligibility, you can find additional information at: http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/

To verify your veteran preference entitlement, submit a copy of the Member Copy 4 of your DD-214; official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions. If you are claiming 10-point preference, you must submit Member Copy 4 of your DD-214 in addition to the supporting documentation required and identified on the reserve side of the SF-15, Application for 10 Point Veteran Preference . If you are claiming 10-point DERIVED PREFERENCE as a relative you must submit Member Copy 4 of the veteran's DD-214 and an SF-15 in addition to the supporting documentation required and identified on the reverse side of the SF-15. If you fail to do so, you will receive consideration as a non-veteran.

Schedule A: DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. DOJ also encourages eligible Schedule A applicants to submit their resumes to resume@benderconsult.com, and reference "Federal Career Opportunities" in the subject line. Additional information is found at: www.benderconsult.com

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resumé and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire.

Note - If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualifications requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.

Your application must demonstrate your ability to perform the following competencies (knowledge, skills, and other characteristics):

• Customer Service
• Internet Technology
• Leadership
• Oral Communication
• Problem Solving
• Project Management

Please Note: Additional candidates may be selected if more positions become available in the Division within 90 days after the HR office issues the selection certificate.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Credentialing

Required Documents

• Resumé demonstrating relevant experience and dates the experience was obtained (cover letter optional).
• Veterans preference documentation, if applicable (DD-214 Member Copy 4; VA Letter)
• ICTAP/CTAP documentation, if applicable.
• An unofficial transcript if you are using education to meet the minimum qualification requirement.
• Your online responses to the Occupational Questionnaire.

Your resumé MUST include full employment information such as periods of employment with month/year started and ended, title of position(s), PT hours worked, and description of duties. If you have Federal employment, you must include the grade of the position(s ). You must show whether periods of employment were full-time or part-time to receive credit.
Do not include the following types of information in your profile or resume:

• Classified or government sensitive information
• Social Security Number (SSN)
• Photos of yourself
• Personal information, such as age, gender, religious affiliation, etc.
• Encrypted and digitally signed documents

To prove eligibility for the special CTAP/ICTAP selection priority, you must submit a copy of your latest performance appraisal showing a rating of at least fully successful AND one of the following:

• A separation notice;
• A "Notice of Personnel Action" (SF-50) documenting separation;
• An agency certification that you cannot be placed after injury compensation has been terminated;
• An OPM notification that your disability annuity has been terminated; or
• A Military Department of National Guard Bureau notification that you retired under 5 U.S.C. 8337(h) or 8456.

Additional information about CTAP/ICTAP eligibility can be found at http://www.opm.gov/ctap/index.asp