Supervisory IT Specialist (Chief Information Officer)

Washington, D.C
Oct 19, 2019
Oct 22, 2019
Executive, Chief, IT
Full Time


This position serves as Chief Information Officer for the Tax Division.
Learn more about this agency


This vacancy is also being announced concurrently with Merit Announcement # TAX-CIO-OIT-19-DW-11MP for employees with Federal status or eligibility and applicants eligible for special appointment authorities. Please review that announcement to determine if you are eligible to apply. Note: Applicants must apply separately for each announcement.

As a Supervisory IT Specialist (Chief Information Officer) GS-2210-15, your typical work assignments may include the following:
  • Serving as the agency's expert on oversight of national programs with precedent-setting issues. Providing high level technical advice and counsel to top management and other key officials on information technology (IT) matters.
  • Directing all design and management activities of information technology systems developed to support the Division's mission.
  • Counseling and advises employees on work and administrative matters and hears and resolves complaints and grievances. Making decisions on training needs and requests related to employees.
  • Exercising authority for the full range of personnel actions and making decisions on work problems presented by subordinate supervisor(s) and staff.
  • Formulating and administering control and management processes for information technology (IT) investment decisions, including a process for maximizing the value and managing the risk of IT acquisition and implementation.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a United States Citizen or National.
  • You may need to submit to a drug test and receive a negative drug test result before you can be appointed into this position.
  • You may be required to complete a one-year probationary period.
  • Selective Service registration is required, if applicable.
  • You will need to successfully complete a pre-employment background security process pending completion and adjudication of the background investigation before you can be appointed to the position.
  • You may be required to complete and submit a Confidential Financial Disclosure Report, OGE-450, within 30 days of appointment.


To qualify for the position of Supervisory IT Specialist (Chief Information Officer) you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade.

For all 2210 positions, individuals must demonstrate they have experience in each of the four competencies listed below: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, an IT certification), as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND

One year of specialized experience equivalent to the GS-14 or higher grade level in the Federal service or equivalent experience in the private sector, which demonstrates the knowledge, skills and abilities necessary to perform the duties of the position. Examples of specialized experience includes:
  • Experience serving as a supervisor, overseeing information technology operations;
  • Collaborating and coordinating with internal and external groups to ensure effective understanding of customer requirements and design and delivery of IT services;
  • Conducting capital planning, analyzing, evaluating and presenting IT investment options, directing the design and implementation of information technology and network systems; and
  • Providing oversight and guidance for effective IT security.

You MUST meet all qualification requirements by the closing date of this announcement, 10/21/2019. Your resume must support your responses to the questionnaire and qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.


Additional information

Other Information:
  • DOJ EEO Statement/Policy:
  • Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: .
  • Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Tax Division Human Resources office at 202-616-2774. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Our policy can be found at:
  • Career Transition Assistance Programs (CTAP & ICTAP) : These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) apply for the position through this announcement; (2) meet CTAP or ICTAP eligibility criteria; (3) be rated well-qualified for the position with a rating in the highly qualified category or above; and, (4) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: USAJOBS Career Transition Programs

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the job opportunity announcement closes (at 11:59 pm ET on10/21/2019), a review of your resume and supporting documentation will be conducted, the information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether you are qualified or this particular position.

Your application will be evaluated and rated under Tax Division Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: 1) Best Qualified - Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position; 2) Highly Qualified - Candidates in this category possess solid skills and experience above the minimum requirements for the announced position; 3) Qualified - Candidates in this category meet the minimum experience requirements for the announced position. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. Your qualifications will be evaluated on the following competencies (knowledge, skills, and other characteristics):

  • Information Technology
  • Information Technology Program Management
  • Leadership
  • Oral Communication
  • Organizational Awareness

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

REQUIRED DOCUMENTS: Documentation requirements may vary from applicant to applicant. If you don't submit a document that is required to verify your eligibility and qualifications, then you may be rated ineligible or we may rate you based on the information you do submit. You are responsible for ensuring you have submitted all documents necessary to process your application!
  • Resume

All applicants must submit a detailed resume. Your resume must contain detailed information about your past employment, education, and qualifications. You should also include unpaid work experience (volunteer work) as well, we may be able to credit you for this experience. If you're unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. Your resume should include: 1) position title, 2) employer name and contact information, 3) start and end dates ( including month and year ), 4) the number of hours worked per week (or indicate full time), 5) a detailed list of duties performed, accomplishments, and your highest salary (or grade/step) achieved. You are encouraged to use the USAJOBS Resume Builder , as this will ensure you're including everything that is required.

If you are claiming a Veterans Preference eligibility:
  • When claiming a Veteran's Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
  • If you are a Veteran with a service-connected disability rating of 30% or more , you will need to additionally submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
  • If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
  • For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets .
If you are a person with a severe disability, claiming eligibility under Schedule A :
  • You must submit "proof of a disability" documentation.
    • "Proof of a disability" is a letter stating that you have an intellectual disability, severe physical disability or psychiatric disability.
    • You can get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits.
  • For more information about Schedule A and verification requirements, please see OPM's Schedule A site .
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP :
  • You must submit your separation notice or agency RIF letter from your agency.
  • If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
  • See USAJOBS' Career Transition Programs for more information.

More Info:
USAJOBS - What documents might I need to provide?
Application Manager Help - Documents

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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