Our Exciting Work EnvironmentWhen Sportservice took over in 2011 as the food, beverage and retail provider at Oriole Park at Camden Yards. This industry leading concessionaire rejuvenated the ballpark's famed Eutaw Street back to life with several beloved local restaurant signature food items and refreshing drinks to the ballpark. Do you want to be close to the action in a sporting venue? Would you like to work in a fast paced, fun environment? You are part of the excitement as a part of the culinary team at Oriole Park at Camden Yards. Be part of the team behind the team. The OpportunityThe Retail Operation Manager will oversee the effective operations of the retail department at Oriole Park at Camden Yards. -Provide leadership and direction to all retail locations, in-store merchandising and display to ensure maximum visual impact and revenue generation. -Dollars by square foot merchant, with experience in maximizing sell through in smaller spaces or challenging layouts and footprints. -Develop and implement customer and employee promotions. -Operational accountability including overseeing game-day operations, managing profit & loss, monitoring financial performance and preparing sales reports, budgets, and other reporting tools as needed. -Acts as a company liaison with both units and client management as it pertains to site- specific retail plan development. -Hold meetings and provide daily updates to client contacts as needed. -Increase the business' visibility in the retail industry by fostering relationships between unit/business management, clients and industry professionals -Ensure proper staff management including hiring, developing, promoting, counseling and termination. Candidate qualifications and experiences we are seeking: -Minimum of 5 or more years' experience in retail management and retail/store operations. Bachelor's degree in Retail Management or equivalent experience. -Retail Buyer experience preferred. -In-depth knowledge of merchandising techniques. -Experience with direct financial accountability, including profit and loss (P&L) statements, inventory and merchandising planning. -Experience working cross-functionally with multiple departments. -Proficient in Microsoft 365 applications is required. RetailPro/NetSuite POS or similar experience is preferred. -Other duties as assigned by the Retail Director. Who We AreTake your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at www.DelawareNorth.com. All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.PandoLogic. Keywords: Retail Manager, Location: Baltimore, MD - 21201