Civil ADR Case Manager

Employer
USAJobs
Location
Washington, D.C
Posted
Oct 18, 2019
Closes
Oct 25, 2019
Function
Management
Hours
Full Time
Duties

Summary

The Multi-Door Dispute Resolution Division is responsible for the planning, development, and operation of the Alternative Dispute Resolution (ADR) programs.

The Civil ADR Case Manager position works within the Civil Branch. This position is primarily responsible for overseeing and managing a case load of cases that have been referred by the court to mediation or neutral case evaluation, and for supervising the mediation and neutral case evaluation sessions.
Learn more about this agency

Responsibilities

Brief Description of Duties:
  • Manages a case load that may progress through the Civil, Landlord & Tenant, Tax, Tax Lien, or Probate (L&T, Tax, and Probate) programs to completion.
  • Serves as liaison among attorneys, litigants, neutrals, judges, corresponding divisions of the Court, and the Information and Technology personnel regarding case information and procedures for matters referred to mediation.
  • Advises attorneys, neutrals, and court personnel on the procedures and policies of the Court and the Division from which cases are referred (subjects may include ethical issues, ADR techniques, and the interpretation of court orders).
  • Reviews status of cases prior to mediation (e.g., inquiring about pending motions from judicial staff, attorneys, and pro-se parties).
  • Determines whether cases are in the best posture for mediation, arbitration or neutral case evaluation.
  • Oversees the mediation center proceedings for the civil mediation and case evaluation events.
  • Assigns rooms and initiates mediation and case evaluation events when neutrals, attorneys, and litigants are present.
  • Decides when it is appropriate to issue an Order to Show Cause or schedules a case for status calendar, for non-compliance with the General Mediation and Case Evaluation Order, and any other specific judicial directives.
  • Communicates, both orally and in writing, information about D.C. Superior Court and ADR theory and practice to foreign dignitaries, officials from other jurisdictions, judges, and the general public.


Travel Required

Not required

Supervisory status
No

Promotion Potential
10

Requirements

Conditions of Employment

  • A background and/or security investigation is required.
  • A probationary period of one (1) year must be successfully completed.


To qualify for this position, you must submit the following:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation/Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)
4. List of professional references

All required documentation must be received by the closing date of the announcement.

Qualifications

MINIMUM QUALIFICATIONS: A high school diploma plus six (6) years of administrative experience in a court or legal environment with at least one (1) year of alternative dispute resolution/conflict resolution experience (part-time professional and/or volunteer dispute resolution experience is acceptable)

Education Substitution:

Bachelor's degree in a related field plus two (2) years of administrative experience in a court or legal environment and at least one (1) year of experience in alternative dispute resolution/conflict resolution.

Master's degree in a related field plus two (1) year of administrative experience in a court or legal environment and at least one (1) year of experience in alternative dispute resolution/conflict resolution.

Documentation of Education (copy of HS diploma, GED certificate, college transcript or degree) must be submitted with your application or your application will not be considered.

Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.



Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

Please note there is a mandatory one year probationary period for all non-judicial new employees.

All required information must be received by the vacancy announcement closing date.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume.

Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

1. Résumé
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, or college transcript or degree)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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