Prosthetic Representative (Assistant Chief)

Washington, D.C
Oct 18, 2019
Oct 22, 2019
Executive, Chief
Full Time


This position is located in Prosthetics and Sensory Aids Service (PSAS) within the Washington D.C. Medical Center in Washington, D.C. The Supervisory Prosthetic This position is located in the Prosthetics and Sensory Aids Service (PSAS) within the Washington D.C. Medical Center in Washington, D.C. The Supervisory Prosthetic Representative is responsible for ensuring all prosthetic services are carried out in accordance with established policy, practices and goals of the DV VA Health Care System.
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PLEASE NOTE THAT THIS ANNOUNCMENT HAS BEEN AMENDED: The closing date has changed from 10/18/2019 to 10/21/19.

NOTE: If you ARE a Current/Permanent VA Employee, please apply to the INTERNAL Announcement VIN:10627993 at the following link:

Major duties and responsibilities may include, but are not limited to:
  • Designs and administers the prosthetic program for the DC VA Healthcare System and is fully responsible for directing, organizing and coordinating the overall prosthetics operations;
  • Develops local organizational policies and procedures consistent with national policies and procedures.
  • Serves as an authoritative source on all prosthetic matters and provides technical advice in significant planning and decision-making actions within PSAS;
  • Determines staffing and equipment needs and forecast future needs/developments;
  • Responsible for planning, developing and preparing budget estimates.
  • Responsible for assessing Veteran workload and establishing quality controls;
  • Maintains inventory and cost control reports while administering contracts with durable medical equipment suppliers
  • Advises on prosthetic program administrative matters;
  • Responsible for establishing long / short-term program goals;
  • Monitors and adjusts work load and develops performance measures.
Work Schedule: Monday to Friday; 08:00 a.m. to 04:30 p.m.
Financial Disclosure Report: Not required
Recruitment Incentives: Not Authorized
PCS (aka: Relocation Allowance): Not Authorized

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Basic Requirements:
    United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: Individual must meet at least one of the requirements below:
    Experience. One year of creditable experience that demonstrates: Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity; Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work; Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels; Ability to assist in staff development, outcome management, and strategic planning; Ability to act as liaison between staff to resolve informal employee complaints and concerns; Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements. OR,
    Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree OR,
    Experience/Education Combination. Equivalent combination of experience and education are qualifying. (Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U. S. programs.) English Language Proficiency: Prosthetic Representatives must be proficient in spoken and written English in accordance with VA Policy.
Grade Determinations: In addition to the basic requirements of employment, the following criteria must be met when determining the grade of candidates.
    Experience (GS-12): You must possess at least one year of experience equivalent to the GS-11 grade level (i.e., providing oversight, administration and coordination for procurement, clinical services, customer service/reception, inventory management associated with medical, rehabilitative, and durable medical equipment devices, home durable medical equipment delivery/set-up/installation;,visual or hearing devices, assistive technology, and orthotics/prosthetics; assisting with management and oversight of contract programs such as home oxygen, durable medical equipment, and eyeglasses; administrating benefit programs, such as home and structural alterations, automobile adaptive equipment, and clothing allowance; assisting the clinical team in developing appropriate justifications, to ensure access to the most clinically appropriate products and services when such as product functionality not available with contract products to ensure access to the most clinically appropriate products and services; working directly with Veterans and clinical teams to assist with applications and answering questions related to benefit programs that cannot be handled by lower level employees; providing recommendations to the treatment team regarding the development of prescriptions and provide technical assistance and guidance on planning and coordination efforts, to address complex patient medical and rehabilitative needs for equipment, services, and benefits; and developing and monitoring quality improvement metrics to ensure the program is functioning in accordance with all established guidelines). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
  • Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed, assessment of competencies; evaluating of performance, selection of staff; and recommendation of awards, advancements and disciplinary actions.
  • Ability to analyze data and make recommendations to optimize quality, efficiency, performance, and productivity within the service.
  • Ability to manage a healthcare program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
  • Knowledge of compliance and regulatory accrediting organizations.
  • Ability to manage, interpret and present fiscal data (i.e., fund controls, contracts, equipment expenditures), forecast resource and equipment needs, and administer an allocated budget.
References: VA Handbook 5005/94, Part II, Appendix G34, Dated: January 18, 2018.

The full performance level of this vacancy is GS-12.

Physical Requirements: Heavy lifting (up to 20 lbs.); heavy carrying (up to 20 lbs.); straight pulling (up to 1 hour); pushing (1-2 hours); reaching above shoulders; use of fingers; both hands required; walking (up to 3 hours); standing (up to 3 hours); repeated bending (up to 1 hour); ability for rapid mental and muscular coordination simultaneously; near vision correctable at 13" to 16"; hearing (aid permitted).


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Form 10-2850c is required
  • Resume

VA Form 10-2850c Application for Associated Health Occupations can be found at: . This form is due at the time of application. Failure to submit will refer in non-consideration.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Form 10-2850c is required
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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