Data and Business Operations Manager
NTCA - The Rural Broadband Association is a telecom trade association with the goal of ensuring that rural Americans receive broadband services on par with those available to urban residents-and at a reasonable cost. We believe the future of rural America is directly tied to the quality of communication services available. NTCA members deliver high-quality communications services in the most sparsely populated, highest-cost rural areas of the country. We are looking for a Data & Business Operations Manager to join our Information Technology group. This position will report to the Director of IT and will play an integral role in enhancing the capabilities of the team which consists of data engineers, business analysts and developers. As our Data & Business Operations Manager, you will have the opportunity to oversee all activities related to the integration of both member facing and non-member facing applications and the exchange of data from the organization's information systems, improve association processes and support critical business strategies by directing the selection/development, implementation, and maintenance of association applications. What will you do? Participate and lead cross-functional groups to solve problems and/or implement technology solutions. Provide leadership to projects where business partners, users and subject matter experts define, test and implement new processing systems. Coordinate routine evaluation of both member facing and non-member facing association business processes to identify problem areas and work process deficiencies and recommend effective solutions. Conduct technology research to meet organizational goals, strategies, practices and approved projects. Manage business intelligence support, data analysis and technical support of organization applications; set standards and policies; configurations, integrations, upgrades and customizations. Manage and supervise data engineers, business analyst and developer staff. Provide budget and accounting support by preparing and monitoring application budget line items and is responsible for their implementation as approved. Approve invoices and negotiate bids with appropriate vendors. The ideal candidate will have the following position requirements: Understanding and advanced knowledge of organization applications and enterprise operations environments. Technical management and familiarity with all aspects of management information systems and interrelations Sound analytical problem-solving and documentation skills Effective communication with users of Information Systems services Ability to Document user requirements Experience with best practices of application integration and data science/analytics Successful management of cross departmental enterprise software solutions in a technical environment. Excellent interpersonal, oral and written communication skills; ability to work with a variety of user and vendor groups; and developed leadership, organization, and project management within business applications Practical knowledge, skills & abilities usually acquired through an undergraduate degree in computer science and a minimum of 7-10 years of related work experience and at least 3-5 years supervisory experience. 25% travel is required. Why work for us? NTCA offers competitive salary and excellent benefits including, health and wellness plans, Metro/parking subsidy, flexible work schedules, multiple retirement programs, and many more. We are located in a modern office within walking distance of the Ballston Metro Station.