Position Summary Bank Fund Staff FCU is searching for a seasoned Chief Operating Officer to join their team. Reporting directly to the CEO, this role will drive operational excellence, strategic vision, and execution. Responsibilities include overseeing consumer and mortgage lending, a full-service call center, account operations and payments, including credit cards and fund transfers. Excellent operational and regulatory knowledge and application of these areas is required. Collaborating with the executive team and business units, this position will develop, lead, motivate, and inspire a culture that drives results and continuous improvement, as well as contribute to developing and executing strategic priorities. The ideal candidate will exhibit excellent skills to motivate, empower, and support others. A Bachelors degree in Business Administration, Finance, IT, or related field is required, Masters degree preferred. A minimum of ten years operational executive leadership experience in financial services is required with at least five years lending (mortgage and consumer) experience is required, Finance and /or IT experience a plus. Company Profile Bank-Fund Staff FCU (BFSFCU) is a full-service financial cooperative that was organized and chartered in 1947 as a trusted place for multi-cultured employees of the World Bank Group (WBG) and International Monetary Fund (IMF) and their families to save and obtain credit. With almost $5 billion in assets, BFSFCU serves over 88,000 members worldwide and guides them in navigating unique and complex financial needs. Located in Washington, DC, BFSFCU's three full-service branches are within WBG, IMF and IFC main headquarters. The main offices and a full-service Lending Center are conveniently situated near the Farragut West and Farragut North metro stations. Our mission and vision are based on our commitment to our "Service PACT" which places service to our members and to each other as a top priority. PACT signifies always being Proactive, Accountable, Connected, and Trustworthy. Community Profile Washington, DC is a diverse, cosmopolitan, mid-size capital city with a lot to offer. The city offers monuments, memorials, free museums to unique neighborhoods, and more. As the nation's capital, Washington DC is home to all three branches of the federal government, the Supreme Court, Capitol Building, and the White House. In addition to historical sites, Washington DC is known for its diversity with a small-town appeal and as the Culinary Capital, offering many adventures for the palate. From Late March through April each year, the cherry trees bloom culminating in the National Cherry Blossom Festival. With five universities featured in the QS World University Rankings(R) 2016-2017, Washington DC is ranked as the 4th best student city in the USA and 37th best in the world. Compensation An excellent competitive compensation will be offered to the selected candidate. Application Procedure To submit your confidential application and learn more about the positions represented by D. Hilton Associates, please visit us at www.dhilton.com and click on Find a Career. You may recommend others for candidacy by contacting Jessica Jarman, Vice President at (800) 367-0433 extension 138 or Jessica@dhilton.com.