Business Systems Analyst Ii

Arlington, Virginia
$65,582.40 - $100,152.00 Annually
Oct 18, 2019
Nov 01, 2019
Full Time
Position Information

Arlington County's Department of Parks and Recreation (DPR) is seeking a Business Systems Analyst (BSA) to be responsible for providing information technology (IT) application support and business process analysis and redesign. This position performs tasks across all phases of the systems implementation lifecycle, including requirements gathering, process analysis and design, selection and implementation of solutions, training, documentation, and support. Specific tasks and percentage of time spent on types of work will evolve as solutions and business needs change.

Specific duties include:
  • Supporting the Parks and Natural Resources (PNR) and Planning, Design and Development (PDD) divisions by demonstrating an understanding of the business and technology needs, and taking initiative to research, propose, develop, and implement new or improved technologies or business practices;
  • Providing primary system administration and user support for tools and systems used by PNR and PDD;
  • Working with all DPR divisions to migrate to new technologies, such as Microsoft SharePoint, Microsoft Teams, and One Drive and to make more effective use of existing technology;
  • Serving on the team of DPR Technology Coordinators, and providing backup system administration and user support for tools and systems used by DPR; and
  • Developing and delivering training to facilitate end-user learning and development.
The successful candidate will have strong interpersonal, oral, and written communication skills; the ability to plan and complete work independently and as part of a team; strong problem solving and innovation skills; and strong time management skills, with an ability to balance day-to-day operations with short and medium length projects.

Selection Criteria

Minimum: Bachelor's Degree in Mathematics, Computer Science, or related field, plus two years of systems implementation experience in varying roles, one year of which included experience in the management of smaller projects or as a team leader on larger projects.

Substitution: Additional qualifying experience may be substituted for the education requirement on a year-for-year basis.

Desirable: Preference may be given to applicants with one or more of the following:
  • Experience implementing or maintaining Cartegraph or a comparable work order management system;
  • Working knowledge of Microsoft SharePoint, Microsoft Teams, and One Drive; and/or
  • Proficiency with Microsoft Excel.

Additional Information

Regular work hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. Flexible arrangements are considered on a case-by-case basis. Occasional hours outside of normal business hours will be required.

Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


Do you have s bachelor's or higher level degree in Mathematics, Computer Science, or a related field?
  • Yes
  • No
  • I am choosing to substitute my education for experience on a year-for-year basis


How much experience in systems implementation in varying roles do you have?
  • None
  • Less than 1 year
  • 1 to less than 2 years
  • 2 years or more


Do you have at least one year of experience in the management of smaller projects or as a team leader on larger projects?
  • Yes
  • No


Describe your experience in:
  • Systems implementation or maintenance, including primary responsibilities with each role you have played.
  • The management of smaller projects or as a team leader on larger projects.


Please select if you have experience in one or more of the following (please ensure this experience is listed in the work experience of your application):
  • Microsoft SharePoint;
  • Microsoft Teams;
  • OneDrive;
  • Complex data analysis or manipulation in Microsoft Excel;
  • None of the above.

Required Question

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