Director, Office of Human Capital/CMS Chief Human Capital Officer

Woodlawn, Maryland
Oct 17, 2019
Oct 25, 2019
Executive, Director
Full Time


As the Director, Office of Human Capital/CMS Chief Human Capital Officer, you will work across the entire CMS organization of more than 6,200 federal employees to attract and retain exceptional public servants who will serve the Medicare and Medicaid programs and other broad CMS program areas as they evolve and modernize. You will be are responsible for leading all CMS people-centered activities to ensure that CMS' people are equipped to deliver its mission now and in the future.
Learn more about this agency


  • Serve as the principal human capital management and personnel management focal point in CMS for the effective use of human capital resources, and implementation of all applicable rules and regulations.
  • Senior agency official leading all people-centered activities such as recruitment, training, employee engagement and develops, and performance management in consultation with executive peers across program areas.
  • Plan, develop, and manage CMS? human resources programs, including talent acquisition, employee relations and benefits management in support of CMS mission delivery.
  • Provide strategic leadership for the development of data analytic capability to support continuous improvement and data-driven decision-making in all areas of CMS human capital management.
  • Establish the vision and direction for the full complement of core human capital programs, policies and services to support execution of CMS mission.
  • Plan, coordinate, and direct innovative programs designed to attract, cultivate and retain a high performing and diverse workforce CMS-wide.
  • Direct the administration and implementation of a comprehensive CMS Human Capital Strategic Plan and organizational objectives.
  • Serve as the CMS Deputy Ethics Counselor and the CMS Collective Bargaining Official.
  • Serve as the focal point and senior authoritative source within CMS for all matters related to the CMS' human capital programs.
  • Provide leadership and consultation on the assessment and improvement of employee engagement programs across CMS.
  • Direct the administration of a CMS-wide integrated workforce management program include strategic workforce planning, staff performance and recognition, allocation of resources and ethics and program integrity.
  • Advise CMS senior officials on all aspects of human capital management in support of the implementation and execution of all key CMS programs.
  • Ensure that the customer-focused team delivers excellent service across all aspects of CMS human resource management

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship required.
  • Background and/or Security Investigation required.
  • One year SES probationary period required.
  • The Ethics in Government Act, PL 95-521 requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually, and upon termination of employment.
  • Status applicants must submit a copy of their most recent SF-50, Notification of Personnel Action, which verifies status.
  • All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.
  • Aall male applicants born after December 31, 1959, must have registered for the selective service. You will be required to sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
  • Only experience obtained by the closing date of this announcement will be considered.


All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications, and the Professional/Technical Qualifications listed below. Evidence of this experience must be incorporated into your five page resume. Separate narratives for the Executive Core Qualifications and/or Professional/Technical Qualifications will not be accepted or considered. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations.

Fundamental Competencies:
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Executive Core Qualifications (ECQs)
  • Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
  • Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  • Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • Business Acumen: The ability to manage human, financial, and information resources strategically.
  • Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
  • Professional/Technical Qualifications (PTQs)

    This position also requires that you possess PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume.
  • Demonstrated ability to lead a customer-focused organization that provides a range of human capital support and workforce development services in alignment with the mission, strategic goals and performance objectives of the organization.
  • Demonstrated experience in building and leading a team of professionals with responsibility for developing and implementing data-driven strategic change initiatives, organizational performance analysis and management, and business process innovation to successfully achieve program goals and operational results.
  • Demonstrate broad and thorough experience in human resources business processes, with an emphasis on organization design and knowledge of federal policy related to hiring and employee relations.
  • It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.

    If selected, you will be required to complete an ECQ package by drafting narratives for each of the ECQs for submission and certification by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft the ECQs.


    This job does not have an education qualification requirement.

    Additional information

    Salary for SES positions varies depending on qualifications. The annual salary range is found at the top of this announcement. The selectee for this position may be eligible for annual performance bonuses and performance-based pay adjustments.

    Veteran's Preference does not apply to the SES.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We use a multi-step process to evaluate and refer applicants:
  • Minimum requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found 'not qualified' if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
  • Rating: A panel of Senior Executives will review your application and evaluate your qualification for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selection official.
  • Referral: If you are among the top qualified candidates, your application will be referred to a selection official for consideration and possible interview.

  • Background checks and security clearance

    Security clearance
    Top Secret

    Drug test required

    Position sensitivity and risk
    Critical-Sensitive (CS)/High Risk

    Trust determination process

    Required Documents

    All applicants are required to submit and/or complete the following documents to be considered for the position:
  • Resume that contains your full name, address and phone number, and does not exceed the five page limit;
  • Cover Letter (optional);
  • Online Assessment Questionnaire. To preview the assessment questionnaire, click here:

    Applicants who are currently, or were previously, Federal employees must also submit:
  • An SF-50 showing your current or former civil service status; and
  • Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.
  • NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.

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