Intake Care Transition Coordinator (LPN), Per Diem Days - Home Health

Silver Spring, MD
Oct 17, 2019
Oct 30, 2019
Full Time
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Adventist HealthCare seeks to hire a Intake CTC who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Education and Experience Required:
• Graduate of an accredited Nursing Program; LPN required (RN considered)
• Current Maryland Nursing License
• Two to three year's work experience in Home Care setting or other health care field

The Intake, Care Transition Coordinator (CTC) interfaces with existing and potential patients, family members, referral sources and physicians to educate and facilitate the patient's experience of a smooth transition to home care. The CTC is an expert in referral process and the EMR system. Is responsible for ensuring the agency achieves its referral and admission goals by developing and maintaining referral relationships.

Required Knowledge, Skills, Abilities, and Other Characteristics:
• Proficient Microsoft Office skills, Internet proficiency
• Ability to work independently and multi-task
• Strong telephone customer service skills
• Strong organizational skills
• Ability to coordinate with other teams and managers

At Adventist HealthCare our job is to care for you. We do this by offering:
• Work life balance through non rotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
• 100% Coverage for inpatient care - at Adventist HealthCare facilities
• 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.

Work Schedule:

Per Diem (PRN) position must work at least one Holiday per year and some weekends.

Principle Duties and Responsibilities including Direct Reports:

1. Develop and orient new care transition coordinators to entire intake process.

2. Receives all incoming calls from clinical, staff, physicians, and other referral sources.

3. Completes accurate and timely clinical evaluations of potential patients and appropriateness for Home Care.

4. Identifies appropriate attending physician for each patient coming on service and obtains physician orders.

5. Completes accurate and timely referrals inputting clinical and non-clinical documentation into the EMR to facilitate achieving established referral goals.

6. Educate and build relationships with referral sources, patient families, and physicians on Home Care Services, insurance criteria and qualifications.

7. Follow-up on Hospitalized patients from their designated facilities and enter hospitalized follow-up note in EMR system.

8. Obtain all necessary documents for Face-to-Face to ensure timely billing of our Home Care services.

9. Ensures new referral insurance has been verified and appropriate authorization has been provided by insurance coordinator.

10. Coordinates with clinical team for safe patient care.

11. Responds to all requests, questions, and concerns by communicating with respect and courtesy in accordance with AHC RISES to referral sources, physicians, patients, families, and internal/external customers.

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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