Trademark Group Director for Information Technology

Alexandria, Virginia
Oct 16, 2019
Oct 22, 2019
Executive, Director
Full Time


The Office of the Commissioner for Trademarks is seeking a high performing and strategic leader to join its Senior Executive Team and serve as Trademark Group Director for Information Technology (Director). The Director is responsible for the implementation of program requirements for automated systems relating to domestic and international Trademark information technology systems.

Learn more about this agency


The incumbent reports to the Deputy Commissioner for Trademark Administration (DCTA), and serves as the principal manager of technical employees for the DCTA. The Director makes available systems, tools, and resources to improve Trademark business operations and expand Trademark e-commerce capabilities. Specifically, the Director is instrumental in working with representatives from Trademark Law Offices and intellectual property practitioners to define and integrate user requirements into the design, development, and enhancement of automated information systems, search tools, and e-commerce products. Additionally, the Director works closely with the Office of the Chief Information Officer (OCIO) to improve and increase the electronic availability of information for both internal and for external use by the public.

The incumbent performs the following:
  • Communicates and implement the vision of the Commissioner for Trademarks for the effective integration of the diverse programs provided by USPTO.
  • Provides highly technical vision, guidance, and direction on IT requirements definition, development and design, testing, deployment and sustainment and operational support.
  • Guides the three subordinate DCTA IT offices, as well as outlining strategic focus for the critically-placed Senior Leader IT Liaison (ITL).
  • Develops policies and establishes procedures that affect the selection methods and techniques for obtaining information technology solutions.
  • Develops and administers information technology performance requirements and metrics that will have the greatest impact on improving organizational processes.
  • Develops and implements best practices and processes with respect to Intellectual Property.
  • Oversees Trademark artificial intelligence and machine learning solutions.
  • Directs and oversees international processes and reviews corresponding USPTO application processes to determine potential and/or required information technology changes.
  • Fosters employee involvement in automation processes and policies to establish a mechanism to develop state-of-the-art image searching in order to operate in a fully electronic environment.
  • Implements program requirements for automated systems relating to domestic and international Trademark information technology systems.
  • Ensures support and coordination for automation-related projects resulting from international projects and agreements. Responsible for the identification, user evaluation, development for commercial search and information tools.
  • Provides administrative oversight for the development and deployment of automation training for all in-house and commercial systems made available to Trademark employees.

Travel Required

Occasional travel - May be required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen or National.
  • Required to pass a background investigation and fingerprint check.
  • Financial Disclosure Report (OGE-278) will be required upon appointment.
  • Must be registered for Selective Service, if applicable (

To qualify, the applicant's resume and answers to questions must demonstrate their technical and leadership experience/expertise as they relate to the duties described.


Experience must have been at a sufficiently high level of difficulty to clearly show that the candidate possesses the required professional/technical qualifications and executive core qualifications set forth below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Maximum length of 10000 characters when addressing the PTQs and ECQs.

Professional Technical Qualifications: Applicants must clearly demonstrate in their application materials that they possess technical attributes in the Professional/Technical Qualifications (PTQs). The PTQs for this position are:
  • Demonstrated ability to effectively communicate complex IT program positions and policies, and the ability to interact with a wide variety of stakeholders and colleagues and provide options/alternatives to remedy problems and identify opportunities associated with a technically complex organization.
  • Demonstrated ability to manage information technology resources and to provide technical and organizational leadership to develop, evaluate, appropriately integrate and oversee programs in the Trademark arena.
  • Expert working knowledge of the scientific, technical and legal issues associated with Trademark examining processes and functions that affect the development and implementation of automated information systems.
  • Demonstrated knowledge and experience in IT processes and workflow for intellectual property matters.

  • Please Note: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM, only need to submit a resume and narrative statement covering each of the Professional Technical Qualification (PTQs) requirements and do NOT need to address the Executive Core Qualifications (ECQs).

    For the following five Executive Core Qualifications (ECQs), you are required to submit a narrative response addressing your specific knowledge, skills, and abilities that demonstrate your possession of these qualifications. Be sure to provide specific examples of what you've done that demonstrates your possession of each ECQ. For more information about the Executive Core Qualifications please visit this site:

    1. Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

    2. Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide a teamwork, and supports constructive resolution of conflicts.

    3. Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems and calculating risks.

    4. Business Acumen - This core qualification involves the ability to manage human, financial and information resources strategically.

    5. Building Coalitions- This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

    Applicants are encouraged to follow the Challenge, Context, Action and Result (C-C-A-R) model outlined in the Guide To SES Qualifications.

    Challenge - Describe a specific problem or goal.

    Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).

    Action - Discuss the specific actions you took to address a challenge.

    Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.


    There is no educational requirement for this position.

    Additional information

    Probationary Period: You will be required to serve a one-year probationary period unless you previously completed the probationary period in the SES.

    Mobility: Organizational and geographic mobility is essential in developing and managing SES leaders and generally is a key to advancement. Therefore, applicants are expected to be mobile and once appointed SES members may be reassigned at the discretion of the appointing authority.

    If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information

    This is a Non Bargaining Unit position. This is a Public Trust position and has a risk level designation of "high" risk.

    If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

    The USPTO participates in E-Verify. For more information on E-Verify, please visit

    All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

    Relocation expenses and recruitment incentives may be authorized.

    Veteran preference does not apply to the Senior Executive Service.

    The Ethics in Government Act of 1978, as amended, requires senior officials in the executive, legislative and judicial branches to file public reports of their finances as well as other interests outside the Government. If selected for this position you will be required to file a Financial Disclosure Report (OGE Form 278). The OGE 278 is available to the public. The primary purpose of disclosure is to assist agencies in identifying potential conflicts of interest between a filer's official duties and the filer's private financial interests and affiliations.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Applicants must clearly demonstrate in their application materials that they possess managerial attributes in the Professional/Technical Qualifications (PTQs). Each response should include a brief summary of the applicant's experience in relation to the specific PTQ and specific examples of accomplishments. Applicants must also clearly demonstrate in their application materials that they possess managerial attributes in the five Executive Core Qualifications (ECQs). Each response should include a brief summary of the applicant's experience in relation to the specific ECQ and specific examples of accomplishments.

    Your application will be evaluated by a rating and ranking panel, and highly qualified candidates will be submitted to the Selecting Official for further review and consideration.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    A complete application consists of:

    1) A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience. Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating.

    2) Your narrative responses to the Professional Technical Qualification (PTQs) and Executive Core Qualifications (ECQs). Do not write "see resume". Input narrative responses when prompted. Please Note: Responses to the PTQs and ECQs that are not fully supported by the information in your resume may result in adjustments to your rating.

    If you are a Federal Employee, please submit a current Notification of Personnel Action (SF-50) that shows your position title, series, and grade level. If you are a current or previous Senior Executive Service career member you must submit a copy of your SF-50 to show proof. NOTE: Submit only the documents requested. Additional documents will not be reviewed by the rating panel.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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