Duties

Summary

The Defense Technical Information Center (DTIC) is the central facility for the acquisition, preservation, protection, retrieval, and dissemination of scientific and technical information (STI) supporting the Research and Engineering (R&E) needs of the Department of Defense (DoD), as well as federal and industry partners. DTIC provides leading edge information services and analysis products to the DoD community as a recognized leader in information and knowledge management innovations.

Learn more about this agency

Responsibilities

• The duties described reflect the full performance level of this position.
• Works in collaboration with the senior Data Analytics Specialist to perform a variety of special studies or projects related to evaluating customer satisfaction with DTIC information management programs, products, and services.
• Employs a full suite of analytic tools and techniques to include data mining, trend analysis, predictive modeling, and statistical analysis in the conduct of assigned studies and projects.
• Utilizes established internal standards to gather and maintain required information to ensure data is accurate and reliable; and utilizes established database queries for on-going data collection and review.
• Performs studies or segments of larger research projects of a targeted information management program, product, service, issue and/or topic of interest.
• Prepares and presents findings, actionable information, and/or recommendations for improvements to internal process, program management, quality of products, and/or the overall delivery of products and services.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• Must be a U.S. Citizen.
• Background Investigation required.

Qualifications

Time in Grade:
For entry at the GS-09 level, status applicants must have served 52 weeks as a GS-07 or higher grade in the Federal Service.

For entry at the GS-11 level, status applicants must have served 52 weeks as a GS-09 or higher grade in the Federal Service.

For entry at the GS-12 level, status applicants must have served 52 weeks as a GS-11 or higher grade in the Federal Service.

SPECIALIZED EXPERIENCE REQUIREMENTS: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade or pay band level within the federal service, which demonstrates the ability to perform the duties of the position, is required.

For the GS-09, one year of specialized experience as a GS-07 in the Federal service, or comparable in difficulty and responsibility to GS-07 if outside the Federal service, is required.

Specialized experience is defined as utilizing research methods to carry out specialized studies, using appropriate analytical tools to identify, evaluate and recommend improvements to internal processes, program management, quality of products, and/or the overall delivery of products and services.

For the GS-11, one year of specialized experience as a GS-09 in the Federal service, or comparable in difficulty and responsibility to GS-09 if outside the Federal service, is required.

Specialized experience is defined as applying qualitative and quantitative techniques to accurately measure the overall effectiveness and efficiency of various information management programs, products, and services. Experience conducting studies and projects to evaluate current sources of data and recommend ways to improve the effectiveness and efficiency of data collection and measurement. Experience gathering and analyzing facts, drawing conclusions, developing practical recommendations and devising actionable steps to modify processes to resolve problems that affect broad program operations or delivery of products and services.

For the GS-12, one year of specialized experience as a GS-11 in the Federal service, or comparable in difficulty and responsibility to GS-09 if outside the Federal service, is required.

Specialized experience is defined as identifying capabilities, limitations, and restrictions of various information management systems to access appropriate data, determine data validity, manipulate data to convey it in a usable format, and prepare findings to evaluate the program, product, service, issue and/or topic under review. Experience evaluating data using statistical tools, models, methods, and techniques in order to determine the efficiency and effectiveness of information management programs, products, and services rendered.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualification and time-in-grade requirements must be met within 30 days after the closing date of this announcement.

Education

SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE AT THE GS-09 GRADE LEVEL: Two full years of progressively higher level graduate education, or Master's or equivalent graduate degree such as LL.B. or J.D., may be substituted to meet the experience requirement.

SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE AT THE GS-11 GRADE LEVEL: Three full years of progressively higher level graduate education or doctoral degree (Ph.D., M.D., or equivalent) related to the position.

There is no substitution of education for specialized experience at the GS-12 level.

Additional information

These benefits generally apply if you are selected for a permanent or term appointment:

The Federal Employees Health Benefits (FEHB) Program has many plans to choose from, all at very reasonable rates, which can be paid from pre-tax income.

The Federal Employees Retirement System (FERS) is one of the premier retirement programs in the Nation. The program features three components: a retirement pension; the Thrift Savings Plan (TSP, an employee controlled investment program); and social security.

Federal Employee Group Life Insurance (FEGLI) offers numerous life insurance policy options covering federal employees and dependents.

For more benefits information please visit: http://www.opm.gov/employment_and_benefits/employeesupport2.asp

• You must be a U.S. Citizen to qualify for this position.
• A two year probationary period may be required.
• Recruitment, relocation, or retention incentives MAY NOT be authorized.
• Males born after 12-31-59 must be registered or exempt from Selective Service
• Interagency Career Transition Assistance Program (ICTAP): To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 90 or above on the rating criteria for this position.
• This position is subject to the limitations imposed by the DOD Priority Placement Program.
• The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It is applicable to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. The view this policy, please copy and paste the following web address into your web browser: http://www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf.
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
• Background or Security Investigation: The individual selected will be subject to an investigation in conjunction with granting of a security clearance prior to appointment. Selectee must be able to obtain and maintain a Secret security clearance. For more information see the security section of Understanding Vacancy Announcements.

If you are unable to apply online, view the following link for information regarding Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:

• Communication
• Data Management
• Decision Support
• Planning and Evaluating

You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/10615334

Background checks and security clearance

Security clearance
Secret

Drug test required
No

Required Documents

FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT.

1. Transcripts and/or Certifications: All applicants to include current agency employees, must submit proof of education if the job announcement requires education to meet the basic qualification requirements, or if substituting education to meet the specialized experience requirements. Many applicants must also submit documentation for proof of meeting the basic education requirement. For additional information on acceptable documents, click here Transcripts and Certifications . You must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.

2. Notification of Personnel Action (SF-50) (If applicable):

• Notification of Personnel Action for current or former federal employees - with the exception of current permanent DTIC employees, please provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
• If claiming "DoD Education Exemption" (Grandfathered) you must also provide SF50's dated prior to October 1, 2000 showing that you have been continuously employed with DoD with no break in service since October 1, 2000.

3. Veterans Preference Documentation (If applicable):

• For Five Point Veterans Preference: DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military.
• For Ten Point Veterans Preference: DD-214 (Member Copy 4). Veterans with a service-connected disability must also submit a VA letter dated 1991 or later.

4. ICTAP Eligible (if applicable) - A copy of the RIF separation notice and SF50 if available.
5. Military Spouse Preference (MSP) - Spousal Travel Orders/Permanent Change of Station(PCS) Orders, Marriage Certificate, and Military Spouse Preference Self Certification checklist

WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 10/21/2019, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.