This General Manager will teach and develop food production employees in culinary skills, train and develop dietary staff in exceptional customer services. This is a hands-on position moving from back of the house to front of the house and administrative financial duties, P&L. Position manages; the daily operations of the kitchen, manage approximately 13 employees, Sodexo financial budgets, the production processes, some catered events, and customer service enhancements., At Sodexo Seniors, we support our clients' missions to improve the quality of life by putting the utmost care, time and attention into understanding and meeting the needs of each resident. Residents are the heart of everything we do and we welcome you to join our team with this opportunity! General Manager 2 - Food Location US-MD-BETHESDA System ID 82966 Category Food Service Relocation Type No Employment Status Full-Time Unit Description Sodexo is seeking a General Manager 2, Food for ManorCare Bethesda, a 99-bed skilled care and rehab facility located in Bethesda, Maryland. This General Manager will teach and develop food production employees in culinary skills, train and develop dietary staff in exceptional customer services. This is a hands-on position moving from back of the house to front of the house and administrative financial duties, P&L. Position manages; the daily operations of the kitchen, manage approximately 13 employees, Sodexo financial budgets, the production processes, some catered events, and customer service enhancements. Ideal Candidate Skills and Certification: Contract food service management experience / ideally in a healthcare or Senior living environment Hands on skills with food production and standard recipes Experience managing food cost and coordinating invoicing Skills to train & develop food production & dining room staff Computer skills; food, labor, financial management systems Experience enhancing customer service programs Servsafe Certified CDM, Certified Dietary Manager or equivalent is required; Success is measured by exceeding Resident & Client expectations! At Sodexo Seniors, we support our clients' missions to improve the quality of life by putting the utmost care, time and attention into understanding and meeting the needs of each resident. Residents are the heart of everything we do and we welcome you to join our team with this opportunity! Position Summary Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account Key Duties - Provides team leadership & training - Controls unit financials - Directs daily food operations for quality & safety standards - Supervises day to day activities - Delegates authority - Assigns & prioritizes activities - Monitors operating standards - Establishes a safe work environment - Support workplace inclusion activities Qualifications & Requirements Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience - 2 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Contract food service management experience / ideally in a healthcare or Senior living environment Hands on skills with food production and standard recipes Experience managing food cost and coordinating invoicing Skills to train & develop food production & dining room staff Computer skills; food, labor, financial management systems Experience enhancing customer service programs Servsafe Certified CDM, Certified Dietary Manager or equivalent is required, Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience - 2 years