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Sr. Program Manager - CI Poly Req.

Employer
General Dynamics Information Technology
Location
Springfield, VA
Closing date
Oct 17, 2019

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Industry
Other
Function
Management, Program Manager
Hours
Full Time
Career Level
Experienced (Non-Manager)
Manages and is responsible for the successful completion of all tasks in assigned program area with annual revenues of $10M and above. Provides technical, administrative, and operational leadership to assigned project or tasks.At this level, the position is typically responsible for supervising 15 or more employees.Leads our ITIL-based Service OPS team of hub-based T2Ts, Incident, Change/release and Asset/Config ManagersManages improvement efforts and coordinates between teams to drive to service delivery performance and effectiveness while ensuring benefits of improvement projectsProvides oversight and management of core functional elements of the program to ensure PRS, deliverables and customer requests are accomplished IAW applicable processes and policiesReviews process of all CDRLs prior to submissionCoordinates with local site leadership and mission director on work around for changes in routine Mission Operations due to unscheduled circumstancesSOM leads all SOO 3.0 Service Operations activitiesMaintain configuration management database information to ensure accurate records for all systems and circuits maintainedProvide planning of communications requirements for the installation of new systems and facilities , works directly with each hub leadEnsure accuracy and timeliness of documentation for all equipment / system installations and upgrades. Work closely with technicians to ensure they thoroughly understand the plans and documentation.Work with satellite and launch vehicle customers to define their communications requirements, engineer solutions, and develop supporting documentation. Assist technicians to ensure readiness of systems to support launch activities.Analyze manpower level of effort and identify areas to reduce cost and increase schedule delivery time. Reductions cannot restrict adherence to security measures or collaborative efforts between government and commercial agencies.Attends customer meetings and may serve as primary client liaison.Interacts with vendors, other agencies, and other client staff on behalf of the client.Coordinates development of deliverables and products.Ensures quality assurance of project deliverables.Create and manage configuration and engineering documentation to ensure accuracy and completeness. Documentation includes facility maps, site floor plans, rack elevations, patch panel, equipment shelf layouts, system overviews, circuit drawings.Participates in special projects as required.Attend Engineering Review Boards (ERB), coordinate project reviews, Technical Exchange Meetings (TEM), develop project schedules, and lead project through lifecycle utilizing customer tools; SAP, SharePoint, NETS, SNOW and the full Microsoft Office suite.Professional certification (PMP) preferred.Security + RequiredParticipates in special projects as required. BA/BS in a related business or technical discipline, or the equivalent combination of education, technical training, or work/military experience. STEM degree is a requirement for this role. 5+ years of related experience, including supervisory experience. Must possess appropriate current DoD Information Assurance (IA) Certification to be considered for employment; either CompTIA A+, CompTIA Network+, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security+ CE is the preferred certification. In addition must attain the required DoD 8570 Computing Environment (CE) Certification prior to Hire Date.As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.Because of the sensitive nature of the work being done for this government client, all candidates must have a TS/SCI and a Polygraph.General Dynamics Information Technology solves our customers challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference - helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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