About Us Metro One LPSG, a rapidly growing company with state of the art infrastructure, is seeking passionate, friendly and customer service oriented Security Site Manager to work in Hagerstown, MD. We are a national company with 27 talent centers throughout the country. While working for Metro One, you will be given the opportunity to exercise your mind for business in an environment that values advancement. We are currently hiring a Security Site Manager with 3-5 years minimum experience in the security industry. Security Site Manager Summary The Security Site Manager must be able to manage all aspects of the security and loss prevention program at a Distribution Center. The Security Site Manager will ensure all scheduled posts are filled with qualified, talented loss prevention officers. This position will interface with site facility management, loss prevention leadership, Metro One management, Recruiter(s), Scheduling Staff, and support staff. The Security Site Manager will also ensure that qualified candidates are continuously recruited and interviewed, creating a pipeline of qualified staff for assignment. The Security Site Manager must maintain an "ownership mentality" as you are essentially managing a dedicated service operation for our highly-regarded national client. Security Site Manager Requirements *3-5 years of field operations, management and recruitment experience *The Security Site Manager position requires limited travel *Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county and municipal requirements. Security Site Manager Pay & Benefits *Competitive compensation based on experience and our above market rate Living Wage Calculator *Health, Dental, and Vision offered *Opportunity for growth Security Site Manager Daily Duties *Manage scheduling, attendance and job performance across a broad range of jobs and tasks inside a Distribution Center work environment. *Ensure all security officers are trained on time and attendance recording, using a biometric timeclock or other application at the work site. *Maintain standards for overtime performance through effective scheduling and supporting Recruitment Strategies. *Maintain adequate staffing levels. *Remain active in the updating of Post Orders to anticipate training needs, job review and providing feedback to security staff. *Maintain attendance standards by taking corrective measures for lateness, excessive call-outs, and no call/no show occasions. *Issue written documentation to staff when warranted and maintain liaison with Human Resources. *Monitor security officer and supervisor performance, both for remediation and reward, and document key indicators. *Support efforts by Talent Specialists by promptly scheduling and interviewing new candidates, and working with staff to accommodate schedules. Then, follow-up to ensure new hires are fully integrated into the schedule in subsequent weeks. *Implement measures to maximize retention. *Identify top talent officers for growth opportunities. Communicate change in rate records to Payroll and Human Resources. *Provide immediate response if there are payroll discrepancies, and resolve any errors. *Work with Human Resources regarding potential counseling, disciplinary issues, and timely investigations. *Utilize Guard-Tour Application for documenting field visits. Demonstrate full competency with Track Tik for both tour and incident management. *Respond with urgency to client concerns. Document deficiencies noted during site visits and follow-up with appropriate communication, training, instructions, etc., providing client with corrective action taken. *Ensure compliance to post orders, uniform requirements, retraining and licensing requirements. Security Site Manager Responsibilities *Strong oral and written communication skills *Familiarly with HR and scheduling software programs (icims, Kronos) *Outgoing personality with strong organizational, leadership and customer service skills *Experience in recruiting functions and client relations *Build Added-Value by working closely with other facility personnel in Safety and Operations *High energy, excellent focus, success-driven, team player *Ability to multi-task and work under pressure meeting continuing deadlines *Ability to work in a fast-paced, rapidly changing Logistics environment *Advanced Computer skills *Ability to work with minimal supervision If you meet the above qualifications for our Security Site Manager position, please apply today! Metro One LPSG is an Equal Opportunity Employer committed to embrace diversity.