Sales Engineer

Columbia, MD
Oct 15, 2019
Oct 23, 2019
Full Time
EventTracker Security LLC, a wholly owned subsidiary of Netsurion LLC., is looking to hire a Sales Engineer (Technical). This position will be located in Columbia, MD. Local candidates only please. This is not a remote position. Key Objectives Successful sales evaluations and demonstrations for prospective new customers Installation and proper functioning of EventTracker software advanced configurations Demonstration of subject matter expertise, credibility and solutions Own from start to finish the entire customer demo and evaluation relationship Responsibilities Remote and on-site customer engagement. Some travel. Understand the SIEM/Cyber Security industry, technology, competitors, sales drivers Understand EventTracker software, services and how to demonstrate and evaluate Understand customer objectives and current IT environment Gather success criteria for evaluations/demonstrations Software installation and advanced configuration management Trouble shooting, custom configurations of advanced EventTracker features Remotely support Team Viewer and EventTracker software, VPN access, GoToMeeting and Skype Assist customer technical staff in deploying EventTracker Agents/Sensors and configuring servers and network devices to forward logs to EventTracker server Follow-up of open items via phone, email and remote access Maintenance of "Sugar" Customer Relationship Management system - data accuracy/timeliness Demographics, call/meeting notes, emails, issues and details for all customers Qualifications & Requirements 2 -5 years experience in implementing and managing cyber security platform products, SIEM Ability to track and manage 20+ concurrent customer engagements with competing priorities Technical acumen and demonstrable technical skills Windows 2008/2012 Server+, Windows 7+, MS Office, Firewalls, Linux Cyber security concepts, best practices Security analytics, forensics Logs and log management, Windows EVTX, syslog, W3C, Exchange PCI-DSS, HIPAA, Banking and Government compliance frameworks Broad and deep understanding of common security tools and concepts Anti-Virus, (SNORT) IDS/IPS, UTM, Endpoint Threat Protection Network packet analysis, Firewalls Vulnerability Analysis, Patch Management, IT Governance Business professional communications and language skills Organization skills, follow-up, superior customer service attitude Burning desire to succeed and active pursuit of career growth Positive attitude and superior work ethic Curiosity and problem solving skills 4 year technical/business degree or equivalent experience COMPETITIVE BASE PLUS COMMISSION AND BONUS OPPORTUNITIES THIS POSITION IS NOT ELIGIBLE FOR SPONSORSHIP Netsurion/EventTracker is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.