Senior Event Manager - Conrad

Conrad Hotels & Resorts
Washington, DC
Oct 14, 2019
Oct 18, 2019
Full Time
The ideal candidate will be an incredible leader with the ability to drive the business forward through innovation and elevated service. In this role, you will sell the contemporary and diverse meeting spaces such as two pillar-free ballrooms with 17-foot ceilings, three conference rooms, a hospitality suite, a wraparound pre-function area, and the rooftop boasting city and Capitol views. The Grand Ballroom sits at 7,626 square feet and the Conservatory Ballroom at 3,300 square feet. For more information on the hotel, please visit the website at -of-columbia/conrad-washington-dc-WASCICI/index.html What we are looking for?3+ years of event/convention services experience required3+ years of hotel experience requiredLuxury hotel experience preferredDelphi experience preferredWhat will I be doing?As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Execute written sales agreements for large-scale and complex full-service meetings, conventions and events.Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group businessMaintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accountsInitiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing processPartner with operations departmentsMonitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordinglyWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans