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Restaurant Assistant Manager

Employer
Smashburger
Location
Owings Mills, MD
Closing date
Oct 16, 2019

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SMASHBURGER Better Burgers - Even Better People! Assistant Manager About Us Founded in June 2007 and based in Denver, Colorado's Cherry Creek neighborhood, the first Smashburger opened with one simple notion in mind: to serve a better burger and, in the process, helped create a new category. The brand smashed convention to deliver an all-in better burger experience focused on fresh, quality ingredients, a cool, hip environment, and exceptional service conducive to a busy modern lifestyle. About JFC, our Parent Company In October 2015, Smashburger Master LLC, agreed to sell a significant stake to Jollibee Foods Corp. (JFC). Jollibee is the largest restaurant company in the Philippines, operating more than 3,000 restaurants, including Burger King Philippines, Red Ribbon, Chowking, Greenwich Pizza, and with 30% of its restaurants outside the Philippines. Today, Jollibee is the 100% owner of Smashburger and seeks to solidify the brand in the US before its next chapter of growth in the US and abroad, which includes organic growth, unit expansion and new acquisitions. In July 2019, Jollibee announced the acquisition of Coffee Bean and Tea Leaf moving further towards their vision of becoming one of the "Top Five" restaurant companies in the world. Jollibee is characterized by a culture of trust, humility, collaboration, decisiveness and executional excellence. What We Offer: -Highly competitive wages -401k, Medical, Dental and Vision Insurance Options -Vacation Time -Wellness Resources -Pre-Tax Savings Accounts Smashburger Assistant Manager Responsibilities: Assists the GM in the hiring, training and developing hourly team members Assists the GM in making timely schedules and appropriate staffing levels in accordance to Smashburger labor matrix Assists the GM in ordering inventory and checking in product delivery Assists the GM in maintaining proper employee records and documentation per company standards and federal, state and local ordinances Lead the restaurant team during a shift to ensure that every guest has a memorable, Gold Standard experience Delegate responsibilities to the team Be an expert in the menu, recipes and skills for each station in the restaurant Follow checklists and proven systems to set up, stock and close the entire restaurant Coach and recognize team members throughout the shift Facilitate shift huddles; sharing communication and direction with the team Protect the guest by ensuring all team members follow food safety standards Maintains high food quality and attractive food appearance, made according to Smashburger specifications Follow Smashburger cash handling procedures Follow all policies and procedures as outlined by Smashburger Complete any other tasks assigned time to time by the management team Follow proper sanitation and cleanliness standards in the restaurant to fulfill health requirements and Smashburger standards Review and analyze financial data weekly to initiate the necessary actions to increase sales and profits Responsible for driving local store marketing, fundraising efforts and overall community involvement Manage inventory and ordering processes to ensure an adequate level of product and supplies Follow all cash handling procedures to minimize all cash shortages and ensure that daily bank deposits are completed Foster a safe work environment by following safety guidelines Follow all Smashburger standard operating procedures and guidelines Maintain proper employee records and documentation per company standards and federal, state and local ordinances Visit tables after food delivery to ensure the guest's experience has been Gold Standard While performing the duties of this position, a manager may regularly be required to: work 50 hours a week, work days, nights and/or weekends, work in a fast paced environment, work around hot equipment (grill, fryer) and occasionally be exposed to cold temperatures (walk in freezer/refrigerator). This position may regularly be required to occasionally lift and carry boxes and supplies up to 50lbs, move around the restaurant and tight spaces; walk or stand 100% of shift and reach, bend, stoop, mop and sweep frequently. Smashburger Assistant Manager Requirements: Ideal candidates will have previous supervisory experience within the restaurant, retail, and/or hospitality industry Must be able to successfully complete food and alcohol safety certification programs Proven ability to drive guest service initiatives by motivating and leading team members Must possess a sense of urgency, enjoy fast paced environment, and guest service focus Ability to successfully complete training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Smashburger participates in E-Verify

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