Business Group Highlights Defense The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions. Responsibilities Overview Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We are a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators, and architects work tirelessly to create innovative solutions. We continually push ourselves-to respond, to adapt, to go further-to look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with US government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways-not only through competitive salaries and benefits packages-but with the opportunity to create a meaningful impact in jobs and on projects that matter. Perspecta's talented and robust workforce-14,000 strong-stands ready to welcome you to the team. Let's make an impact together. We are looking for a Configuration Management Process Owner / IT Operations Senior Technical Specialist in Herndon, VA. Responsibilities The person that fills this position will be expected to perform the following: Provides technical expertise in the design and development of IT operation environments. Responsible for the management of the IT operations Incident and Problem Management functions, including associated staff. Plan, implement, and track initiatives to drive continuous service and process improvement for the configuration management service domains. Develop and leverage effective working relationships with service provider service delivery management to build and sustain effective service delivery teams and processes. Analyze changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Designs and establishes configuration management documentation. Authorizes the release of configuration changes specified by management and other functional groups. Develops and maintains configuration management tools to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased commercial-off-the-shelf (COTS) software products. Performs configuration management and release engineering tasks to ensure new product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. Designs, develops, automates, and maintains productivity tools Designs and implements build procedures that are used to support product development and use. May train engineers in the use of configuration management tools and the implementation of quality standards. May provide guidance to less experienced employees. Qualifications Required BA/BS degree from an accredited college or university (or equivalent) 8+ years of experience using IT Service Management tools for continuous service improvement Must have active Secret Clearance Preferred Master of Science Degree with 6+ years of experience Exceptional problem-solving skills, and experience with cross functional managements Communicate across communities with exceptional written and oral communications skills Considered an emerging authority, who applies extensive technical expertise. Develops technical solutions to complex problems. Exercises considerable latitude in determining objectives and approaches to assignment. About Perspecta What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering. Our promise is simple: never stop solving our nation's most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector. Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories. Options Apply for this job onlineApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed As a government contractor, Perspecta abides by the following provision PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) - provided by Dice IT, Configuration Management, Management