House manager

angelika film center
Annandale, VA
Oct 13, 2019
Oct 15, 2019
Full Time
The House Manager is responsible for working with General Manager to oversee all aspects of an efficient and profitable theater operation. include but are not limited to:GeneralFollowing direction of the General Manager.Shared responsibility for all facets of theatre operations.Maintain superior customer service and community relations.Ensure that Company policies are communicated, implemented, and enforced.Promote a spirit of cooperation within the location.Maintain appropriate communications within and between various departments of the Company.Ensure safety of employees, guests, and vendors by following safety practices and procedures, including inspections and follow-through.Accounting and AdministrationAssists in overseeing annual budget for the location.Assists with Monthly Profit & Loss Analysis.Assists with weekly invoices, petty cash, concession inventories, ticket inventories, and all theatre funds.Participates in theatre audits, monitor all theatre security and armored transport pickup and preparation.Conducts proper reporting of Incidents, and Employee and Guest accidents.Conducts and assists with training for all theatre systems.Marketing and Ancillary RevenueAssists with in-theatre marketing - trailers, standees, posters, etc.Assists with the execution of theatre rentals.Assists with Game Machine operations, including repair and maintenance.Helps oversee sale of Gift Certificates/Gift Cards and Screensaver group tickets.ConcessionShares responsibility for all aspects of concessions, including: Increasing revenues, maintaining strong vendor relationships, controlling food cost, and implementing Incentive Compensation Program.Ensure product quality and superior preparation at the concession stand.Ensure proper use, maintenance and cleaning of all concession and kitchen equipment.Help ensure proper and current management and staff food and beverage certification, and required alcohol training certification where applicable.StaffingShares responsibility for payroll management, hiring, training, and developing staff and management.Assists with development and implementation of training programs related to human resources, quality control, loss prevention, and project management.Participates in the selection, termination, development, measurement, motivation, and cooperation of the location staff and management.Monitors theatre staffing plans to ensure they are consistent and adequate for business, and are in line with the established payroll goals.Oversee proper staff appearance, behavior and demeanor.Participates in annual/bi-annual performance reviews with staff and management team.Supervise Projection and Janitorial personnel.FacilitiesOversee repairs and maintenance.Ensure the theatre conforms to local, state, and federal governmental regulations.Maintain a clean and safe environment.Assists with overseeing Injury/Illness Prevention Program. Maintain current OSHA Log.Participates in Hazard Communication Program.: Demonstrate leadership values and provide a hands-on approach to lead staff through day-to-day operations in a positive working environment.Professional and personable; exceptional guest relations skills.Strong public speaking skills.Strong written communication skills.Strong computer, detail, organizational skills.This position requires weekend, night and holiday shiftsRequired Experience:1+ year management experience.Helpful: Restaurant management experienceIt is the policy of Reading International Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Reading International Inc. will provide reasonable accommodations for qualified individuals with disabilities.

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