Paralegal Specialist - Self Help Center

Employer
USAJobs
Location
Washington, D.C
Posted
Oct 11, 2019
Closes
Oct 15, 2019
Hours
Full Time
Duties

Summary

The Paralegal Specialist position is located in the Probate Division of the District of Columbia Superior Court and reports to the Probate Division Self-Help Center Program Manager. The incumbent will assist the public with the opening or administration of small estate or large estate cases, the filing of adult guardianship proceedings, and will work to promote a greater understanding of the Probate process for people who choose to represent themselves.

Learn more about this agency

Responsibilities

Brief Description of Duties:
  • Gathers and assembles statistical data on the Self-Help Center for review by the Branch Manager.
  • Participates in the design and development of Self-Help Center materials including, road maps, interviews, case triage, forms, pamphlets, and brochures.
  • Provides in-person customer service helping the public prepare filings, complete a road map, capture a family tree, and generate a distribution plan.
  • Refers the public to resources outside the Self-Help Center (and outside Probate) when needed and as available.
  • Provides level two support to Deputy Clerks answering telephone calls or live chat requests that cannot be explained by level one customer service staff.
  • Conducts a triage screening of the public seeking services of the Self-Help Center, ensuring the Self-Help Center appropriately provides the services required.
  • Reviews pleadings before filing for completeness and readiness for court.
  • Provides administrative and technical assistance and procedural information to court personnel, judicial officers, and the general public.
  • Provides administrative support to the Branch Manager and performs legal research.


Travel Required

Not required

Supervisory status
No

Promotion Potential
09

Requirements

Conditions of Employment

  • A probationary period of one (1) year must be successfully completed.
  • Background and security investigation are required.


To qualify for this position, you must submit the following:
  • Resume
  • Completed Vacancy Questionnaire
  • Documentation /Proof of Education (e.g. copy of college transcript or degree)
  • Copy of Paralegal certificate (if applicable)


  • Qualifications

    Minimum Qualifications: Graduation from an accredited university or college with a Bachelor's degree in Paralegal Studies or related field, or a certificate of completion from a paralegal studies program, plus at least one (1) year of experience working in a public office, court or legal environment.

    Research and writing skills are required.

    Interpersonal and communication skills needed to successfully interact with the public, the judiciary, and other court personnel.

    The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

    Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.

    Education

    To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

    Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.

    Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

    Additional information

    This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

    Please note there is a mandatory one year probationary period for all non-judicial new employees.

    All required information must be received by the vacancy announcement closing date.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume.

    Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Other

    Drug test required
    No

    Required Documents

  • Resume
  • Completed Vacancy Questionnaire
  • Documentation /Proof of Education (e.g. copy of college transcript or degree)
  • Copy of Paralegal certificate (if applicable)


  • If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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