Deputy Assistant Administrator for Information Technology Services/Chief Information Officer

Washington, D.C
Oct 11, 2019
Oct 17, 2019
Full Time


The Office of Information and Technology delivers core IT services to keep FAA employees connected and productive. They drive transformative IT efforts that move the FAA enterprise forward. And as a trusted advisor to their business partners, they develop innovative IT solutions to solve their complex challenges.

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The Deputy Assistant Administrator for Information and Technology Services is designated as the Chief Information Officer (CIO) of the Federal Aviation Administration (FAA) and reports to the Assistant Administrator for Finance and Management (AFN-1). He or she ensures that the agency's information technology (IT) assets are optimally utilized as well as effectively and efficiently aligned with FAA's strategic mission needs for approximately 46,000 civilians. The incumbent serves as the principal advisor to the AFN-1, the FAA Administrator, the FAA Deputy Administrator, and senior officials on information management and technology across the FAA, and is the principal spokesperson on IT matters before Congress, other agencies, and the public.

The CIO executes duties and responsibilities via a geographically dispersed workforce of approximately 600 employees to include several FAA Executives and between 70-80 senior employees. The incumbent has oversight for the FAA Information Technology Investment Portfolio that fluctuates between an estimated $2-3B which includes the CIO budget in the Operations and the Facilities and Equipment appropriation.

Specific responsibilities include:

• Leads the agency, as a strategic business partner, to achieve significant business value of information technology. Collaborates with FAA executive leaders to shape the direction of the FAA, providing vision to enable and improve business processes for accomplishing FAA/DOT missions, goals, and program objectives. Directs the development of the agency's IT strategic planning activities and long-term enterprise- wide IT capabilities.

• Advises the AFN-1 on proposed agency IT policies, standards, and procedures. Advises agency senior leadership on major IT investment decisions. Advocates innovative uses of technology, to ensure sound capital and investment planning, and to facilitate management's access to needed information resources. The CIO facilitates the acquisition of information resources in a way that maximizes their value and manages their risks.

• Provides executive oversight of FAA's lnformation and Technology Shared Services, ensuring quality and efficiency of the information services provided. Ensures core service metrics are in place that articulate responsibilities, functions and performance measures for services delivered to internal and external customers. Reviews and evaluates the IT organization's performance to determine effectiveness and success in delivering shared services. Provides leadership and direction in the development and implementation of plans to correct deficiencies and improve organizational performance.

• Oversees the tactical execution of IT related activities and ensures the implementation of such activities are sustainable and in alignment with the strategic mission of the FAA. This includes the establishment of design and operational standards for corporate and organizational systems. Collaborates and works closely with IT leadership sharing value added perspectives and insights in order to maximize effectiveness and efficiency of the FAA's IT enterprise.

• Ensures the effective design and implementation of a National Airspace System (NAS) and non-NAS information security architecture. This includes establishing and maintaining a security operations center capability to protect the security architecture of the NAS and non-NAS functions.

• Provides principal interface to and prepares for appropriate review authorities (e.g., Office of Management and Budget, Office of the Secretary of Transportation, Congress) testimony, exhibits, and reports concerning the management, budgeting, and financial aspects of agency IT resources.

• Tracks compliance with executive, legislative, and agency mandates affecting IT, and periodically benchmarks agency performance against industry costs and trends.

Travel Required

25% or less - The job may require up to 25% travel.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.


As a basic requirement for entry into the FAA Executive System, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below.

In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of this criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criteria are ineligible for further consideration.
  • LEADERSHIP REQUIREMENT : Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders.
  • LEADERSHIP REQUIREMENT : Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations.
  • LEADERSHIP REQUIREMENT : Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization.
  • LEADERSHIP REQUIREMENT : Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques.
  • TECHNICAL REQUIREMENT : Experience leading information technology strategic planning to provide efficient, cost-effective and secure IT products and services that are compliant with Federal requirements and are aligned with missions, goals, and program objectives.
  • TECHNICAL REQUIREMENT : Experience leading the operation of a shared services platform and/or merger of IT services.


An education requirement has not been established for this occupational series.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

Position may be subject to a background investigation.
A one-year probationary period may be required.
Veterans preference does not apply to the FAA Executive System.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required

Required Documents

1. A resume
2. An attachment addressing the Leadership and Technical Requirements if you do not address them in the answer blocks within the application
3. An SF-50, Notification of Personnel Action, if you are claiming noncompetitive eligibility as a current/former FAA Executive or current/former member of the Senior Executive Service or equivalent system.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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