Deputy Chief Information Officer

Washington, D.C
Oct 11, 2019
Oct 18, 2019
Executive, Chief
Full Time


This position is located in the Office of Internet Technology, Department of the Chief Operating Officer, in Washington, DC. The incumbent is responsible for the administration of Information Technology (IT) policies and the operational elements that lead to effective and efficient utilization of IT assets.
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Develops, analyzes, plans and oversees the IT operational strategy for the Corporation. Identifies opportunities to reduce costs and leverage new technologies. This will include transforming the Corporations IT systems into a modern, flexible architecture that maximizes the use of limited resources. It requires new levels of transparency into IT activities and costs such that decision-making processes will lead to informed choices that enable the workforce of the future. The return on investment will be calculated in terms of mission effectiveness, improvement, fiscal efficiency and the enterprise risks associated with the project. In addition, it will include the following elements:
  • Leverages existing IT and identifies new and emerging IT to maximize mission accomplishment and reduce costs.
  • Develops and strengthens IT governance, policy and oversight to processes to ensure secure, efficient, and cost-effective use of IT resources.
  • Advises Department Heads on the design, development and implementation of IT systems as well as modifying or terminating IT programs.
  • Monitors and evaluates the performance of IT modernization, with special emphasis on IT operations; security, modernization and improvement plans.
  • Ensures that the Corporation has appropriate procedures to consider the effects of information management actions on the privacy rights of individuals and that appropriate legal and technical safeguards are in place.
  • Promotes the effective and efficient design and operation of all major information resources management processes for the Corporation, including improvement to work processes.
  • Independently conducts efforts leading to the development of IT policy solutions.
  • Conducts special short term projects and activities.
  • Provides support to the CIO's development and implementation of plans, initiatives and projects.
  • Develops new approaches and methods to IT policy and planning, formulation and execution; IT service delivery: business process improvement; change management and control; enterprise IT solutions; and knowledge management.
  • Many assignments require long range planning which comprises forecasting of costs and timeframes. Projects typically require consideration of Corporation staff and their specific needs. Projects and studies are characterized by the need for substantial analysis of problems. In accomplishing assignments, consideration must be given to system design or redesign, user requirements, constraints imposed by a budget, manpower levels and integration with other agency systems.
  • The incumbent also provides project management leadership, develops project plans, and leads information technology (IT) projects. Interpreting policy and regulations in consonance with established objectives, resolving conflicts, and coordination work with others. The employee consults with senior management on situations requiring major changes in resources or projected timetables. The employee keeps management informed of project progress and issues, and independently resolves problems and conflicts.
  • Performs other duties as assigned.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a United States Citizen
  • A 2-year probationary period is required for new Federal employees
  • Merit Promotion applicants must submit a SF-50 to verify Status and grade
  • Must be telework ready
  • Satisfactory completion of a background investigation


Basic Job Requirements:

As a basic requirement, your resume must clearly demonstrate progressively responsible leadership experience that validates executive level managerial capabilities in a job or combination of functions directly related to this position. Typically, experience of this nature will have been gained at, or above, the GS-14 level in the Federal service or the NY-04 pay band at CNCS. In addition, you should have a broad range of progressively responsible experience in providing leadership, direction and coordination of an Information Technology program.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.


Additional information

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
  • Analytical Skills
  • Oral Communication
  • Project Management
  • Written Communication

Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.

Qualified applicants will be placed in one of the following three categories:

1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.
2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

NOTE: Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:
1) Non-competitive referral of lateral candidates; and
2) The separation of status and non-status applicants for referral purposes.

Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
High Risk (HR)

Trust determination process

Required Documents

  • Resume showing relevant experience (cover letter optional);
  • For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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