Information Technology Specialist (Computer Specialist)

Employer
USAJobs
Location
Washington, D.C
Posted
Oct 10, 2019
Closes
Oct 17, 2019
Function
Administrative
Hours
Full Time
Duties

Summary

Why work for the Federal Bureau of Prisons?

You can have a meaningful career with an agency that truly values a diverse workforce. You will find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring federal offenders serve their sentences of imprisonment in facilities that are safe, humane, and provide reentry programming. Employees at correctional facilities perform correctional work regardless of their specific occupation.

Learn more about this agency

Responsibilities

This position is located in the Network Management Branch, Office of Information Systems, Information, Policy and Public Affairs Division. The mission of the incumbent is to provide the Bureau of Prisons with comprehensive computer networking and information systems support. Incumbent acts as a technical expert in computer hardware, Local Area Networks (LANs), commercial personal computer software, custom personal computer programming, and telecommunications software and must possess a mastery of these specialty areas. This individual is an expert technical resource providing regional and field personnel as well as Central Office staff with support on BOPNet and other nationwide computer applications. He or she will develop software and evaluate new technology within guidelines specified by the Office of Information Systems that will support all Bureau of Prison personnel.

Travel Required

75% or less - Travel may be required for training and/or work related issues

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here

Qualifications

To be considered for the position, you must meet either the requirements specified in the section titled Education OR the requirements specified in the section titled Experience.

Basic Requirements:

GS-13:

Education There is no substitution of education for specialized experience for this position.

OR

Experience You must have IT related experience demonstrating each of the four competencies listed below.
  • Attention to detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience You must have one year of specialized experience at the next lower GS grade level or equivalent. Specialized experience is experience that has equipped the applicant with the qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of this qualifying experience are:

GS-13:
  • Experience in designing, procuring, delivering and installing network and communications hardware and software relative to Microsoft NT systems and Oracle database systems.
  • Experience in designing, implementing and maintaining complex in-house programs and sub-routines, including generalized record selection programs, linkage routines to operating systems, data communications systems and check point restart procedures.
  • Experience in performing major diagnostics and troubleshooting on personal computers, telecommunications and related equipment. Experience performing benchmark tests of proposed new equipment.
  • Experience serving as an expert resource in developing and directing information resources management techniques for use by shared processing environments.

ALL applicants applying for this position MUST also possess the following Selective Factor. In the event that you do not possess the Selective Factor, you will be found ineligible for the position.

Selective Placement Factor:

Applicants applying for this position MUST also possess the following Selective Factor

In the event you do not possess the Selective Factor, you will be found ineligible for the position.
  • Applicants must have technical experience, within the last twelve months, to manage a network operation system for the following: Novell SUSE Linux 10 or higher; Novell Open Enterprise Server 2(OES 2) or higher; ZenWorks 7 suite or higher; Novell eDirectory version 8.8 or higher; GroupWise version 8.8 or higher; HP EVA Storage Area Network Management; EVA Data clone and snapshot/mirror.
  • Configuration of HP C7000 Chassis and Blade Servers; Working knowledge of Microsoft Hyper-V Virtualization; And Microsoft SQL Database systems.

Applicant must address the Selective Factor in their resume. Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.*

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here .

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

This position IS included in the bargaining unit.

The representative rate for this position is $109,088 per annum ($52.27 per hour).

Special Conditions of Employment Section:

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of the certificate.

Current Federal Law Enforcement Employees:

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement. If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

There are several parts of the application process that affect the overall evaluation of your application:
  • Your resume, which is part of your USAJOBS profile;
  • Your responses to the eligibility questions;
  • Your responses to the online assessment questionnaire;
  • Your supporting documentation, if required.

Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:
  • Knowledge of information security.
  • Knowledge of network systems.
  • Knowledge of personal computers and mainframe environment.
  • Ability to communicate with end users on a non-technical level.
  • Ability to develop and apply technical documentation.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

  • Resume showing relevant experience (cover letter optional).
  • In order to receive credit for experience contained in a resume, your employment history must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week. Failure to follow this format may result in disqualification.
  • Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
  • Employees applying with an interchange agreement must provide proof of their permanent appointment.
  • Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
  • Military Spouses who meet the requirement of Executive Order 13832 - must include marriage certificate and copy of active duty military members orders OR letter from VA OR DD214 describing 100% disability of spouse, OR SF-50. For more information Click Here.
  • CTAP, Click Here , if applicable.
  • A college transcript which includes the School Name, Student Name, Degree and Date Awarded, if applicable. (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.)

Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD214, or Transcripts.

We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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