Duties

Summary

The purpose of this is to serve as the primary point of contact between AGS and visitors to the Gallery who are considering a purchase of merchandise, and to promote a positive experience to visitors making a purchase.

Learn more about this agency

Responsibilities

The incumbent will:

• Offers products knowledge and suggests products that offer value to the customer.
• Operates a multi functional point-of-sale (POS) terminal.
• Distributes containers of merchandise arriving at the retail site.
• Maintains floor stock levels by pulling merchandise from stockrooms to the sales floor.
• Replenishes and straightens merchandise on the sales floor and maintains a visually-pleasing display.

Travel Required

Not required

Supervisory status
No

Promotion Potential
00

Requirements

Conditions of Employment

• U.S. Citizenship

Physical requirements: This position requires lifting and carrying merchandise and boxes weighing up to 30 pounds. This position requires continuous standing, walking and bending for a minimum of four (4) hours at a time.

The incumbent is an "emergency employee", required to work in emergency situations. This position is shift work which requires holiday, evening and weekend work.

The National Gallery of Art provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify us. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Qualifications

Candidates must possess at least six months of full-time general work experience as a NF-2091-4 OR 1 year of education above the high school level. Interested candidates should also have a proven track record of exceptional customer service with outstanding accuracy and organizational skills.

Working knowledge of cash register functions and standard retail procedures regarding the handling of cash, check, and credit card transactions.

Working knowledge of arithmetic in order to handle cash, check, and credit card transactions and to balance the daily receipts against cash register.

Experience in Microsoft Office Suite.

Ability to do basic troubleshooting with Windows/iPad register and peripherals; general knowledge of Windows/MAC OS.

Basic knowledge of Art History and of the Museum's collection in order to help them select products to purchase is desirable.

Education

Additional information

AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates found to be basically qualified will be referred to the selecting official for employment consideration.
To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

No other documents are required other than a candidate's USAJOBS online résumé.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.