Duties

Summary

This position is part of the Library Services and Content Management, Government Publishing Office in Washington , District of Columbia.

The Selectee will work Shift-1 Monday- Friday and a tour of duty from 7:30 am to 4:00 pm.

The incumbent reports directly to the Managing Director, Library Services and Content Management. The incumbent should possess a high level of managerial and customer service experience directing a mid-level organization with extensive impact and high visibility.
Learn more about this agency

Responsibilities

As the Chief Federal Depository Support Services, your typical work assignments may include the following:

• Develops networks, builds alliances; collaborates across boundaries to build strategic relationships, achieve common goals; while maintaining customer partnerships.
• Leads the Federal Depository Library FDL outreach effort that includes operational consultation and direction through on-going oral and written communications, including in-person visits.
• Establishes annual work goals and objectives for both the overall unit and staff performance measurements.
• Prepares a variety of comprehensive status reports and metrics, management summaries and briefing papers that identify strategies, problems, opportunities and strategic recommendation for Federal Depository Support Services FDSS.
• Coordinates and serves as primary strategic liaison to initiate, establish, and manage professional relationships with librarians and other key stakeholders in order to exchange information on industry trends and make strategic adjustments that align with FDL community needs.
• Formulates policies and directs staff involvement in networking opportunities and alliances within the Federal Depository Library Program FDLP community.
• Serves as primary sponsor of all computer-based applications and services that are an integral part of services to the FDL's including the FDLP Directory, FDLP eXchange.
• Coordinates with Congressional Offices and members of library associations and other industry groups to explain FDLP program requirements and activities and promote the resources of libraries in the Program.
• Reviews and evaluates FDLP customer needs. Administers surveys, focus groups, conducts in-person feedback to gauge customer service satisfaction and understanding of FDLP requirements.
• Develops and ensures application of internal policy, procedures, and performance standards and keeps employees informed of unit objectives.
• Performs other duties as required/assigned.

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status
Yes

Promotion Potential
15

Requirements

Conditions of Employment

• U.S. Citizenship is Required.
• Selectee must pass a drug test prior to appointment.
• Selectee must pass a background check prior to appointment.
• Males born after 12/03/59 must be registered for Selective Service.
• Selectee may be required to serve a one year probationary period
• Selectee must be able to obtain and maintain a (enter security clearance).

Qualifications

To qualify for the Chief Federal Depository Support Services, PG -0301-15, you must meet the following requirements:

To minimally qualify for the PG-15 level, you must meet the following requirements. Do you posses (1) year of specialized experience at the PG-14 (or equivalent) level or higher? Specialized experience includes: Directing a program that performs complex administrative work in developing standards, methods, procedures, and performance measurement for a highly skilled staff and for an important operation, and manages a comprehensive education or training program to meet customer informational needs in an online environment, i.e. webinars, web cast, remote learning, etc.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement(10/17/2019) to be considered.

Education

Substitution of education in lieu of specialized experience may not be used for this grade level.

Additional information

Employment of Relatives
Section 3110 of Title 5, U.S. Code, prohibits a Federal official from appointing, promoting, or advocating the appointment or promotion of a relative in the agency where the official is serving or exercises jurisdiction. In addition, Section 2302(b)(7) of Title 5, U.S. Code, makes it a "prohibited personnel practice" for a person in authority to "appoint, employ, promote, advance, or advocate for the appointment, employment, promotion, or advancement of a relative." For further information visit: https://www.law.cornell.edu/uscode/text/5/3110 and https://www.law.cornell.edu/uscode/text/5/2302

Separated Employees:
If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX - 618-935-3014; or visit the National Archives Website.

Work Life Balance:
The GPO offers Transit subsidy for commuters using public transportation (Metro Bus/Rail, MARC, VRE, etc.).

Background Investigation:
To ensure the accomplishment of its mission, the GPO requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully completed a background investigation for a suitability. This review could include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Depending on the type of background investigation required, the security process may take between 6 weeks to 12 months.

The Agency may rescind the tentative offer, if the candidate is unable to obtain an interim clearance.

Schedule A (Disability Appointment):
Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on a "medical professional's" letterhead and signed.

Reasonable Accommodation:
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process you must contact the HC Specialist on the vacancy announcement at least seven business days before the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Equal Employment Opportunity Policy:
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating selection procedures for placement in one of the following categories:

Best Qualified - for those who are superior in the evaluation criteria
Well Qualified - for those who excel in the evaluation criteria
Qualified - for those who only meet the minimum qualification requirements

Candidates determined to be Best Qualified may be referred to the Hiring Manager for further consideration and possible interview. The Category Rating Process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans.

If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be excluded from further consideration for this position.

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses to the questionnaire and supporting documents. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be excluded from further consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

You will be further evaluated on the following Competencies required for the position:

• Influencing/Negotiating
• Oral Communication
• Organizational Awareness
• Technical Competence

We DO NOT require a separate narrative statement responding to the competencies, however your resume must CLEARLY show possession of these competencies.

If you meet the qualifications stated above and you are among the top candidates your application may be referred to the Selecting Official for further review.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Position sensitivity and risk
NCS/High Risk

Trust determination process
Suitability/Fitness

Required Documents

• Content of Resume: Your resume or other written form you choose to describe your job-related experiences are used to verify your qualifications. Therefore, it is important that your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total number of hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. To assist you in sending in a complete resume, use the checklist at: https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include

• Veterans' Preference: When applying for Federal positions, those eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) 0pt, on the Occupational Questionnaire in the section(s) provided. Only veterans discharged or released from active duty in the armed forces under honorable conditions are eligible for veterans' preference.
• DD-214: If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other equivalent documentation to prove your entitlement and to verify your type of discharge. Failure to provide this information may result in your application not receiving preference.
• VA Letter and SF-15: If you are claiming Veterans' Preference based on a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement as described above; and SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation may result in your application not receiving preference. (Please see veteran eligibility documentation for more information on veterans preference in federal hiring)
• Active Duty Service Members: If you are veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veteran Opportunity to Work) to Hire Heroes Act of 2011. Agencies are required to accept, process, and grant tentative veterans' preference to those active duty service members who submit a certification (in lieu of a DD-214) along with their job application materials. Agencies must verify the individual meets the definition of 'preference eligible' under 5 U.S.C. 2108 prior to appointment. A '"certification" is any written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. More information may be found at http://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/ .
• For Applicants qualifying on the basis of education: School transcript(s) - official or unofficial. A transcript is required if you are claiming to qualify based on your education. The information presented in the transcript must be verifiable; at the minimum the transcript should contain the name of the institution, applicant's name, list of completed courses, semester hours, and GPA. If you provide an unofficial transcript at the time of application and you are selected, you will be asked for official versions prior to an official job offer.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.