Facility Services Assistant

Richmond, Virginia
Oct 08, 2019
Oct 16, 2019
Full Time


Learn more about this agency


This Facility Services Assistant position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Richmond VA Medical Center (VAMC) in Richmond, VA., Engineering Service. The position is organizationally aligned under the office of the Chief Engineer. The purpose of the position is to assist the Chief and Assistant Chief Engineer in the professional management of the Facility Operations, Maintenance and Safety within the Engineering program.

Duties include, but are not limited to:

-Serves as point of contact for initiating, receiving, scheduling, coordinating and following up on Engineering work order requests for the following disciplines; maintenance and repair, utilities operations, safety, biomedical, projects and interior design. Assigns each work order to its designated shop to be addressed and assists other employees with work order submittal, follow up and inquiries. This includes alerting appropriate disciplines to any emergency work orders requests that are called in by phone or submitted via electronic work order system.

-Ensures that maintenance/repair work orders and preventative maintenance work orders are properly documented and completed within a timely manner. Checks work orders via electronic work order system for duplicates and incorrect information and corrects/modifies data as needed.

-Purchases approved supplies, equipment, parts, tools, maintenance repairs and services for equipment while adhering to purchasing guidelines(ie; staying within purchase card limits, ensuring that purchase orders are not split in two, making purchases from authorized vendors, etc.). Creates and processes purchase orders for Engineering service sections to include; interior design, projects, safety, biomedical, maintenance and repair and utilities operations. Submits standard and emergency orders, as needed.

-Submits 2237s for complex construction projects, complex biomedical equipment repair and facility equipment and repair. This includes the creation, processing, tracking and submittal of a FORCE contracting package (Statement of Work, Quotes, Market Research, Justification, etc.). Submits standard and emergency orders, as needed.

-Performs general clerical support for Engineering staff to include; timekeeping, filing, collecting and organizing any requested data related to work orders and purchasing.

-Maintains procedures and processes for tracking and documenting information pertaining to Engineering department operations to include; workload, inventory, purchasing and contracts.

-Provides communicative and helpful customer to service to internal customers and external customers. Follows up with various Engineering disciplines to ensure work orders are prioritized and addressed, as needed.

Work schedule: Monday-Friday 8:00am - 4:30pm
Compressed/Flexible Schedule: Not available
Telework: Not Available
Virtual: This is not a virtual position
Position Description Title/PD#: Facility Services Assistant/ PD#3014 (GS-5 Level) / PD#3015 (GS-6 Level)Relocation/Recruitment Incentives/Expenses: Not Authorized
Financial Disclosure Report: Not Required

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Time in Grade Requirement


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2019.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4 Level. For a GS-6 position you must have served 52 weeks at the GS-5 Level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Specialized Experience for GS-5: You may qualify for the GS-5 level based on your experience and/or education as described below: one full year of related specialized experience for this position, equivalent to the GS-4 level in Federal Service. (Specialized experienced is defined in the vacancy announcement under Duties section OR Successfully completed four full years of education above high school level. OR Possess a combination of post-high school education and specialized experience. (Copy of Transcripts required if qualifying based on education and/or experience combination). Note, education can only be used at the GS-5 level.

Specialized Experience for GS-6: one full year of related specialized experience for this position, equivalent to the GS-5 level in Federal Service. (Specialized experienced is defined in the vacancy announcement under Duties section.) Note, education cannot be used to qualify at the GS-6 level.

You will be rated on the following Competencies for this position:
  • Attention to Detail
  • Clerical
  • Customer Service
  • Flexibility
  • Manages and Organizes Information
  • Planning and Evaluating
  • Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is generally sedentary. Typically, the incumbent sits to do the work however there may be some walking, standing, bending, carrying of light items such as paper, books or small parts. No special physical demands are required to do the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .


Education may be substituted for experience at the GS-5 level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. (This only applies at the GS-5 level).

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

-CV or Resume. (Required).
-SF-50 (Notification of Personnel Action) (Required for all current and prior federal employees, to show proof of meeting time in grade requirements.
-Unofficial copy of college transcripts. (Required, if qualifying for the GS-5 level, when based on education or combination of education and experience).

Additional Information

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.