Program Manager (Robotics Automation)

Employer
USAJobs
Location
District of Columbia, D.C
Posted
Oct 08, 2019
Closes
Oct 16, 2019
Hours
Full Time
Duties

Summary

The incumbent will serve as the Program Manager for GSA's enterprise-wide Robotic Process Automation (RPA) program. You will be responsible for the Program Management Office (PMO) focused on process automation and workload reduction including process redesign, workload elimination, process automation through RPA technologies.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Learn more about this agency

Responsibilities

Leads GSA's Enterprise Robotic Process Automation (RPA) program, including program planning, design and management; business case; performance measurement and reporting; communications; stakeholder management; candidate process intake, assessment, optimization and improvement prior to development; documentation; delivery management; testing; security and privacy approval; audit readiness, operations and maintenance.

Collaborates with the multiple executive stakeholders required to build and operate a successful RPA program including the agency IT organization, privacy and information security leaders, as well as business unit leaders.

Works collaboratively within OCFO and other GSA organizations to identify impediments to the successful and effective accomplishment of agency mission and goals.

Coordinates technical elements of the organization's program(s) with related activities of other government agencies, promoting mutual cooperation in areas which can be combined for more effective results.

Develops comprehensive and detailed project plans, client strategies and resource requirements.

Establishes evaluation criteria and measurement to assess projects on an ongoing basis.

Oversees project reviews, adjustments in funding and timeliness.

Resolves problems or conflicts impeding progress, assuring that contractor and agency staff work effectively as a team to complete the projects within established timelines.

Monitors technical aspects of broad programmatic issues to ensure successful completion, recommending changes or solutions to problems or redirection of effort as required.

Supervises and directs employees engaged in the various aspects of program management and business development.

Travel Required

Occasional travel - Maybe required to attend training, conferences, and/or job related events.

Supervisory status
Yes

Promotion Potential
15

Requirements

Conditions of Employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with Selective Service, if you are a male born after 12/31/1959


If selected, you must meet the following conditions:
  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a Schedule A, Schedule C, or non-career SES political appointee
  • Undergo and pass a background investigation (Tier 4 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
  • Serve a one year supervisory or managerial probationary period, if required.


Qualifications

For each job on your resume, provide:
  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here .

The GS-15 salary range starts at $137,849.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.

SPECIALIZED EXPERIENCE:

In addition to the Basic Requirements listed above, you must have one year of specialized experience equivalent to the GS-14 in the Federal service. Specialized experience must include a leadership role in implementing and operating a Federal Robotic Process Automation (RPA) program, including program planning, design and management; business case; performance measurement and reporting; communications; stakeholder management; candidate process intake, assessment, optimization and improvement prior to development; documentation; delivery management; testing; security and privacy approval; audit readiness, operations and maintenance.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Bargaining Unit Status

Bargaining Unit status: Not Applicable

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.

Travel - May be approved

Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis.

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:

· Recruitment incentive if you are new to the federal government

· Relocation incentive if you are a current federal employee

· Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
  • Knowledge in the implementation of process improvement, often working with GSA stakeholders and other federal partners in the organization, redesign and development of new business processes. Defines project scope and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
  • Knowledge implementing full lifecycle automation solutions.
  • Knowledge of business requirements and converting those requirements into agency wide automation solutions.
  • Knowledge of advanced business management concepts, practices and methodologies to direct major robotics automation projects from the preliminary planning stage through completion of the project.
  • Knowledge of the occupational area of specialization, its governing laws, regulations, methodologies and/or policies to provide sound and authoritative technical guidance on all issues related to the assigned program.
  • Ability to apply a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness.
  • Skill in oral and written communication.
  • Ability to effectively supervise a diverse team of individuals.
  • Knowledge of supervisory techniques and practices.
  • Ability to carry out supervisory responsibilities.

  • Additional assessments may be used, and, if so, you will be provided with further instructions.

    If you are eligible under Interagency Career Transition Assistance Plan or GSA's Career Transition Assistance Plan (ICTAP/CTAP) , you must receive a score of 85 or higher to receive priority.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required
    No

    Required Documents

    ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

    Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. Such document(s) must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.

    If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:

    (a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.

    (b) If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214:
  • completed SF-15 form; and
  • proof of your entitlement (refer to SF-15 for complete list).

  • If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

    If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.

    If you are eligible under an Interchange Agreement: Submit your latest SF-50.

    If you are a former Peace Corp or VISTA volunteer: Submit your Description of Service.

    If you are a current or former Land Management Agency Employee - Submit a and b:

    (a) one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.

    (b) Copy of your agency's annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).

    If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS's People With Disabilities page.

    If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS's Resource Center for more information.

    If you are ICTAP / CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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