Administrative Support Assistant (Veterinary Services) NF-03

Fort Lee, Virginia
Oct 08, 2019
Oct 16, 2019
Full Time


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Note to applicants: Please include name and contact information for two (2) professional AND two (2) personal references in your resume and/or DA Form 3433 application when applying.

Applications will be referred weekly every Tuesday with the first cut-off beginning on 11:59 PM EST on Monday 7 October 2019.

This position is located at the Fort Lee Veterinary Treatment Facility, Virginia.
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  • Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record.
  • Schedules appointments, completes the client admission forms. Updates the existing medical record or collects sufficient information to prepare new record.
  • Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood), spot cleans as necessary.
  • Escorts clients from the waiting room to the examination area. Dispenses medications, annotates prescriptions and refills prescriptions in accordance with facility policies and procedures.
  • Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management.
  • Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position. Satisfactory completion of pre-employment background checks in accordance with Army Regulation 215-3, Chapter 2-13, i. to include a National Agency Check with Inquiries-Tier 1.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A one year probationary period may be required.
  • If selected, a completed and signed copy of our job application form (DA Form 3433) is required prior to entrance on duty.
  • Ability to work occasional Saturdays for special events (As needed by management).
  • Appointment is subject to successful completion of pre-employment forms to include favorable results of fingerprints, health assessment to include all mandated immunizations, and Installation Record Checks to determine suitability for this position.
  • Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
  • Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment in accordance with Army Regulation 40-562 chap 4-1.
  • Must be able to type forty (40) words per minute (WPM).


Select to view the full Position Description of an Administrative Support Assistant (Veterinary Services) NF-0303-03

Minimum Qualifications:
  • One (1) year of progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position such as scheduling appointment, completing client forms, updating records, inventory supplies, etc.
  • Basic computer skills to include proficiency in Microsoft Suite or equivalent.
  • Experience in using a point of sales software.
  • Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
  • Typing proficiency - Forty (40) words per minute (WPM).
Best Qualified Criteria:
  • Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.
The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed. Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.


This job does not have an education qualification requirement.

Additional information

Salary is pro-rated based on a 40 hour work week. Hourly salary is $14.48 to $14.60
(*Note: salary ranges listed above are subject to change without notice at Fund Manager's discretion)

Work schedule to be determined after hire.
  • Manual Application: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 4:00pm EST (Monday -Thursday) or 3:00pm EST (Friday) on the closing date of the announcement in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
  • There will be weekly cut-off dates for this vacancy announcement beginning on 11:59 PM EST on Monday 7 October 2019 and every Monday thereafter until this announcement closes. Applicants that apply after the cut-off date(s) will not be referred until 1) after the next cut-off date 2) the closing date of the vacancy announcement or 3) if a selection is made from the candidate pool of a previous cutoff - whichever comes first.
  • Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment Permanent Change of Station (PCS) cost is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs (Click here to view kit or copy this URL:
  • NOTE TO APPLICANT: Below defines the employment category for this position:
    - Part-Time (at least 20 guaranteed work hours per week (may be scheduled be scheduled between 20-39 hours per week)
Use of Military Spouse Preference
Refusal of a military spouse to participate in established recruitment procedures for a Regular Part-Time position (for example decline: interview, tentative/official job offer, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current PCS of the sponsor.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Physical Requirements, Best Qualified Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:
  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow/Parent of Veteran (OAV)

Qualified Preference-eligible candidates (e.g. Military Spouse Preference, Involuntarily Separated Military Preference) meeting the minimum qualifications and best qualified criteria will be referred to management first.

If an additional list is required, Non-Preference Eligible Candidates who meet the minimum qualifications and best qualified criteria will be referred to management.

Lastly, if no selection was made off of the previous lists, management may make selections for candidates meeting the minimum qualifications only.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

The following documents must be submitted with your application:
  • Resume

Optional: Job Application (DA Form 3433) will accepted in place of a Resume.

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3433
  • DA Form 3434 or equivalent personnel action
  • Proof of Marriage License for Military Spouse (SEP)
  • Proof of ISMP Verification Card/Transition Assistance stamp for Separated Military Personnel
  • Veteran (OAV) Spouse Verification
  • PCS Orders
  • Resume
  • SF-50/ Notification of Personnel Action

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