IT Support Specialist

Computer Packages Inc.
Rockville, MD
Oct 06, 2019
Nov 05, 2019
Full Time
IT Support Specialist Computer Packages Inc, the leader in Intellectual Property software for 51 years, is seeking an IT Support Specialist to work in our headquarter office near Washington DC. Will work on a team responsible for management & maintenance of hardware and software within CPI's network and web-hosting environment, as well as user support. Prefer hands-on experience. New graduates with technical degree welcome to apply. Excellent salary and benefits including health & dental, gym membership, tuition, 401k and opportunities for advancement. Resumes only to About Us CPI, with more than 50 years experience, is the oldest provider of IP systems. We are also the largest provider of IP systems. CPI has been under the same employee ownership since its founding in 1968. We are now owned and managed by two generations of CPI employees. CPI Cost and Quality Advantages CPI is and always has been debt free, and has no external stock holders, therefore, CPI's income is not drained to external investors but is used to improve products for you. This results in far superior products from CPI. CPI has the largest and highest quality software development staff of over 60 professional IP system developers. This provides you with unique, cost effective IP products including: •Annuity electronic data verification. •Delivery of patent office data to your patent system. •Electronic patent audits providing fast, low cost data audit. System also finds missing cases. Valuable for due diligence and improving the accuracy of your patent database. •IDS management system. CPI Unique Advantages IP Systems •Included in the cost of our system is unlimited training and support in the use of the system. This results in your maximizing the return in your investment in CPI software and significantly increases the productivity of your patent organization. •Reliable and fast conversions. CPI has completed more successful conversions than all other suppliers combined. •Software quality. CPI software has evolved over 45 years with a stable US and European based staff of internal programmers. •We support all versions of our system. This means no forced upgrades. PC based and web (hosted by you or CPI) systems are available. •CPI uniquely delivers patent office data to you. Annuity Service Lowest cost annuity service due to the following: •Transparent costs for ease of cost management. •Unique data assurance using patent office electronic data to check your data. •Paperless annuity management. Patent Data Audit Service •Improve the quality of your database or improve due diligence for acquisitions or divestitures. •Confirm current status, assignee and obtain assignment history. •Audit is available even if you do not have complete data. •Audit for missing cases is possible based on priority or assignee. Real Time Patent Service Electronic delivery of electronic patent office data to you. This service is independent of your system and does not require use of a specific system. Patent data is delivered to you for your published cases for over 100 countries.

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