Visual Information Specialist

Arlington, Virginia
Oct 05, 2019
Oct 13, 2019
Full Time


We are seeking a skilled, customer service oriented Graphic Designer for the Public Affairs Office (PAO). You will act as the publications manager for ABMC, serving as our branding and identity standards expert. The initial focus of this position is to establish the recurring visual information needs of the PAO, and assisting in developing policies and processes to best serve our worldwide Agency. Teamwork and willingness to assist in all areas of PAO as needed is a must.
Learn more about this agency


**This posting has been extended through October 13 to allow for additional applicants.**
Visual information, both digitally and in print, is a key tool in keeping America connected with ABMC and the stories of America's war dead alive.
To this end, this position functions as a visual information specialist in the Public Affairs Office (PAO) and is responsible for planning and coordinating the dissemination of information relating to the organization's programs, objectives and functions through graphic/visual information design.
  • Manages the agency's publications program, ensuring design consistency throughout ABMC publications;
  • Develops, designs, creates, and edits information materials designed to reach international audiences on the web, social media, and in-print, such as booklets, brochures, posters, bookmarks, info-graphics, social media graphics, elements for finished video products, etc.;
  • Determines the need for visual information materials to support programs across ABMC, and assists overseas operations in developing specialized items for geographic locations;
  • Assists in the development of communication plans by considering such items as specific topics or aspects to emphasize, the most effective media to use in communicating with intended audiences, the kind of information various groups want or need, etc.;
  • Evaluates the impact and effectiveness of communication plans and advises management if efforts should be discontinued, emphasis changed or coverage expanded in improving intercommunication between organization and various audiences through media utilization.
You can preview the Assessment Questionnaire here .

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship.
  • Suitable for Federal employment as determined by appropriate background investigation.
  • Males born after 12-31-1959 must be registered with Selective Service.
  • May be required to successfully complete a probationary/trial period.
  • This is a Term position not to exceed 18 months and may be extended at management's discretion up to a maximum of four (4) years.


Applicants must have at least one year of full-time specialized experience equivalent in scope and responsibility to the GS-11 level in the Federal service sufficient to perform the duties of this position. Examples of specialized experience include activities such as: 1) planning and coordinating the dissemination of corporate information; 2) developing, designing, and creating information materials using page layout and graphic design software, and 3) implementing a public affairs strategy.

Time in Grade
Time-in-grade restrictions apply for all candidates considered under Merit Promotion (generally applicants who have held a Federal civilian appointment within the previous 52 weeks). These applicants must have 1 year time-in-grade at the next lower level or equivalent to qualify.

Closing Date
Only experience and education obtained by the closing date of the announcement will be considered.


There is no substitution of education for experience at this grade level.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements, you may review the information at the following links:
  • Persons with Disabilities-Schedule A
  • Special Hiring Authorities for Veterans
  • Special Hiring Authority for Certain Military Spouses
  • Other Special Appointment Authorities
  • Family of Overseas Employees
  • Peace Corp/VISTA
Term Position: This is a term position, not to exceed 18 months, and may be extended to a maximum of four (4) years at management discretion. Term positions may be filled by appropriate non-competitive candidates as required by Federal regulations.

Males born after December 31, 1959 must be registered or exempt from Selective Service .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement.If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Assessment Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for an incomplete application. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
  • Communications and Media
  • Project Management

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Your resume listing work schedule, hours worked per week, dates of employment and duties performed.
2. Online Assessment Questionnaire, as completed through this Vacancy announcement.
3. Other supporting documents:
  • Cover Letter, optional;
  • College transcript(s), only if qualifying based on education;
  • Most recent SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held if applying as a Status, Transfer, or Reinstatement candidate with current or former Federal service;
  • Most recent Performance Appraisal, if applicable;
  • DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty for consideration under Veteran hiring authorities.
4. Applicants applying under other authorities (disability/Schedule A, Peace Corps/VISTA volunteers, CTAP/ICTAP, Interchange, etc.) must submit the appropriate documentation establishing their eligibility.

If your resume or supporting documents are illegible or unreadable, or if you fail to include any of the above mentioned required documents, you may lose consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You may not be considered for any hiring eligibilities that you fail to list and/or support with proper documentation.

If your resume and/or cover letter contains sensitive or inappropriate information, including but not limited to: photographs; classified or government sensitive information; copied and pasted portions of this job announcement; Social Security Number (SSN); personal information such as race, gender, religious affiliation; obscene information, etc., you may not be considered.

Falsifying your background, education, and/or experience is cause for non-selection, disqualification from further consideration or withdrawal of tentative or final job offers.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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