Long-term Care Ombudsman (social Services Specialist Iii)

4 days left

Fairfax, Virginia
$62,587.20 - $104,312.00 Annually
Oct 05, 2019
Oct 18, 2019
Full Time
Job Announcement

Responds to requests for information about long-term care, individual nursing and assisted living facilities and home health-care agencies. Investigates complaints in Northern Virginia region consisting of 127 facilities (11,395 licensed beds). Assists in management of 60+ volunteers including recruiting, interviewing, training, placement, and monitoring of volunteers. Develops and provides ongoing education to volunteers, long-term care providers, governmental and community organizations. Works with multiple agencies and groups at multiple levels, including the Virginia Office of the State Long-Term Care Ombudsman.

Employment Standards

Graduation from an accredited four-year college or university with a bachelor's degree, plus three years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience.

Contingent upon the area of assignment, some positions within this class may require specific certification(s) prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications are identified in the position description and employment advertisement.

  • Driver's license.
  • State certification as Long-Term Care Ombudsman is required within 6 months of hire,
  • Appointee must complete a criminal background check, a check of the Child Protective Services Registry and a driving record check to the satisfaction of the employer.
  • Driver's license or ability to efficiently access other means of transportation in order to visit clients in their homes and to meet with community service providers.
  • Some positions may require oral and written bilingual competency in English and a second language.

  • Master's degree in social work (MSW).
  • Education or experience in law, nursing, psychology, or other related field.
  • Professional advocacy and/or ombudsman experience.
  • Experience in the field of aging, long-term care, and/or volunteer management.
  • Demonstrated understanding of the needs of frail adults, services targeted for them, and regulations that apply.
  • Experience and/or interest in governmental policy and legislative advocacy work; training, public education and negotiation skills.
  • Proficient in the use of computers and databases; experience with database management software and Microsoft Office Suite applications (i.e., MS Word, Excel, and Access).
  • Clear and concise oral and written communication skills and public speaking skills.
  • Ability to work in fast-paced and demanding environment.
  • Detail-oriented and organized person with high-level skills in public speaking, networking, coordinating, data entry and multi-tasking.
Sufficiently mobile to work with clients, service providers, community organizations, and groups outside the office. Ability to use automated technology. Specific vision abilities required by this job include close, distance, color, peripheral vision, depth perception and ability to adjust focus. All duties may be performed with or without reasonable accommodations.

Panel interview.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.

Similar jobs