Manager, Case Management, FT Days

Rockville, MD
Oct 04, 2019
Jan 16, 2020
Full Time
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

The Manager supervises staff and acts as a resource to front line staff for education/staff development functions as well as designated management functions to promote high quality, cost effective health care. Manages day to day operating functions within the Case Management Department

• Assists and supervises Case Managers in developing workflow/function and prioritizing patient care
• Directs Performance Improvement projects as indicated
• Manages master schedule for vacation request, weekend and on call coverage
• Works collaboratively with other disciplines in problem analysis and resolution for pathways, protocols and maintains effective working relationships with internal and external stakeholders to include physicians, healthcare team, community providers, insurers, county services and others
• Direct utilization review activities to effectively secure reimbursement for the care provided in the hospital
• Manages departmental staff within established budget to facilitate effective services including recruiting, hiring, training, supervising and appropriate staffing

• Current Maryland RN license
• 5 years or more of acute medical hospital case management experience
• Preferred prior supervision of direct reports
• Strong written and verbal communication and customer service skills.
• Exceptional interpersonal skills including collaboration and ability to relate to other disciplines
• Effective use of time management skills to multitask, manage staff, manage relationships with post-acute providers and gather resources for the department.
• Excellent computer skills and the ability to manage computer files, operate office equipment and use of HER
• Working knowledge of federal, state and local laws that govern health care and case management
• Ability to apply interviewing skills like active listening, open ended questions, etc. to elicit answers that can assist in the patient's care
• Ability to maintain confidentiality and adhere to HIPAA at all times

At Adventist HealthCare our job is to care for you. We do this by offering:
• Work life balance through non rotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
• 100% Coverage for inpatient care - at Adventist HealthCare facilities
• 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.

Work Schedule:


Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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