Community Engagement Manager

Arlington, Virginia
$54,641.60 - $94,993.60 Annually
Oct 04, 2019
Oct 18, 2019
Full Time
Position Information

Arlington County's Department of Parks and Recreation (DPR) is seeking a Community Engagement Manager to join the Public Relations Unit of one of the top park agencies in the country. This position will lead community engagement efforts to ensure that the department is transparent, inclusive, accountable and that the park and recreation programs/projects are well-received, successful and appreciated.

Specific duties include:
  • Developing and implementing communication engagement strategies that reflect positively on Parks and Recreation projects, mission and vision;
  • Presenting complex community engagement concepts in easy to understand formats;
  • Facilitating meetings, outreach projects, logistics, online feedback and marketing initiatives;
  • Communicating efforts to ensure successful public engagement that effectively reaches targeted audiences;
  • Providing comprehensive professional public engagement and communication services to DPR staff and internal customers to ensure programs are effective;
  • Collaborating with subject matter experts and department leadership to provide timely, accurate and effective responses on behalf of DPR to County leadership and Freedom of Information Act (FOIA) Officer;
  • Developing marketing strategies to create outreach and inclusive messaging to reduce barriers of participation in DPR programs; and
  • Support Public Relations Unit programs as needed.

The successful candidate will have the following:
  • Excellent communication and strategic community engagement skills;
  • The ability to develop effective questions, think creatively, and use a comprehensive understanding of surveys and the technology that supports them to deliver staff data collection needs;
  • Exceptional customer service;
  • Awareness of community trends and interests;
  • Strong time-management skills to balance workloads, meet deadlines and coordinate efforts across a large organization; and
  • The ability to work on projects independently with minimal direction and work on projects with teams when necessary.

Selection Criteria

Minimum: Bachelor's degree in marketing, public relations, business, communications, public administration or related field, plus progressively responsible experience in public/community engagement and outreach, including analysis, survey development, writing, editing, graphic design, marketing, and other related areas.

Substitution: A Master's Degree in a related field may substitute for one year of experience. Additional experience may substitute for the education on a year-by-year basis.

Desirable: Preference may be given to those with experience in one or more of the following:
  • Community engagement project planning, design and construction;
  • Photography (to take pictures of projects as they are developed);
  • Public speaking (mostly at meetings);
  • Utilizing Microsoft Office (Word, Outlook, Publisher and Excel); and
  • Creating signs, posters, flyers and digital and print presentations.

Special Requirements

Please attach an example of a meeting sign and/or presentation you developed for a project to your application.

Additional Information

This is a 40 hour a week position with varying hours depending on meetings and engagements. The core office hours are 9:00 am to 5:30 pm, Monday through Friday; however, flexibility will be required to accommodate numerous weekends and evening events or meetings. The position is compatible with teleworking.

Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


Please select your highest level of education:
  • High School diploma/GED
  • Bachelor's degree
  • Master's degree
  • Other
  • None


How much experience do you have working in public/community engagement and outreach to include analysis, survey development, writing, editing, graphic design, marketing, and other related areas?
  • None
  • 1 to 2 years
  • 2 to 3 years
  • 3 years or more


Please select if you have experience in any of the following;
  • Public/community engagement and outreach, including analysis, survey development, writing, editing, graphic design, marketing, and other related areas
  • Community engagement project planning, design and construction
  • Photography
  • Public speaking
  • Utilizing Microsoft Office (Word, Outlook, Publisher and Excel)
  • Creating signs, posters, flyers and digital and print presentations.
  • None


If not already listed on your application, please describe your experience with the skills you selected above in question #3.


I understand that I must attach an example of a meeting sign and/or presentation I developed for a project.
  • Yes
  • No

Required Question

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