Customer Service Representative, PRN Evenings - Radiology

Takoma Park, MD
Sep 28, 2019
Nov 06, 2019
Customer Service
Full Time
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Adventist HealthCare seeks to hire a Customer Service Representative who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Responsibilities include, but are not limited to:

Maintain an efficient operation at the Front Desk and File Room. Responsibly controls documentation of patient records, obtaining additional information when required assuring appropriateness of orders. Consistently and accurately maintains knowledge of duties of operations, departmental policies and procedures. Greets patients and physicians when they arrive in the department and exhibits a pleasant personality at all time. Listens attentively to all staff and visitors to ensure proper direction of needs. Generates all outpatient orders for Radiology procedures in a timely manner. Collects and compiles all documents pertaining to patient orders/exams, using appropriate computer skills in placing such orders to assure accuracy for patient safety.

Qualified candidates will possess:
• High School or GED
• Type 45 wpm
• Experience in clerical work
• Extremely pleasant and tactful when dealing with people
• Comfortable with medical terminology
• Strong communication skills
• Able to handle a multi-task environment
• Strong computer skills

At Adventist HealthCare our job is to care for you. We do this by offering:
• Work life balance through non rotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
• 100% Coverage for inpatient care - at Adventist HealthCare facilities
• 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.

Work Schedule:

PRN (as needed); evening shift, 5:00 pm -10:00 pm and other variable day shifts as needed

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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