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Banquet Captain

Employer
The Westin Annapolis
Location
Annapolis, MD
Closing date
Sep 25, 2019

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Location: US-MD-Annapolis # of Openings: 1 Category: Food and Beverage Position Type: Regular Full-Time FLSA Status: Non-Exempt About Us Recently renovated, The Westin Annapolis has an unparalleled downtown location and our welcoming atmosphere invites our guests to visit, enjoy and stay awhile. We offer great team member incentives such as free employee meals, provided uniforms as well as our convenient location to local attractions. The Westin Annapolis is a great place to work with a family friendly environment that allows us to work hard but have fun doing so. Apply today to learn more about joining our team! Overview Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience. Responsibilities Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate. Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. Make contact with group representatives. Explain how to make contact if needed throughout function. Communicate all BEO changes to catering office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Recap all banquet checks at end of each day and turn in to Night Audit. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred.Superior communication skills to provide information and associated services to hotel management and guests. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113642073 Pandologic. Keywords: Food Service Supervisor, Location: Annapolis, MD - 21401

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