Technician/Cadet, Repair

Best Buy
Springfield, VA
Sep 21, 2019
Sep 24, 2019
Full Time
Job DescriptionAs a Cadet, you will travel via Geekmobile from the precinct to our client''s home and assist with the delivery and basic installation of technology products alongside a seasoned Agent. You''ll provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build your career with Geek Squad by learning all about our products and services. You will also increase your skills through training and on-the-job opportunities. Key accountabilities:Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technologyPhone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devicesProvide timely updates to the client and store precinctsResponsibly manage inventory and Geekmobile maintenanceProvide feedback and training to store teams as well as assist in store stock repairsSupport Geek Squad efforts to protect the world, one device at a time Basic Qualifications:Experience actively using and learning about consumer electronicsAbility to work successfully as part of a teamStrong ability to prioritize and multi-task in a fast-paced environmentAbility to work a flexible schedule inclusive of holidays, nights and weekendsAt least 21 years of ageHave a current, valid driver''s licenseNo more than a combination of 2 moving violations/at-fault accidents within the past three yearsNo DUI/DWI or Reckless Driving violations in the past three yearsLife or maneuver 75 lb. with/without reasonable accommodation and team lift up to 150 lb. Preferred Qualifications:6 months Consumer Electronics experience (sales, operations, or technology services)by Jobble