Education And Outreach Coordinator

Arlington, Virginia
$64,272.00 - $98,217.60 Annually
Sep 20, 2019
Sep 27, 2019
Program Manager
Full Time
Position Information

Arlington County's Solid Waste Bureau (SWB)'s Environmental Management Office (EMO) is seeking a Management Analyst to coordinate and manage the education and outreach efforts in support of the programmatic goals of the SWB. The employee in this position must be proficient in various software programs related to designing and disseminating information effectively and efficiently.

Specific duties include:
  • Designing and producing all SWB educational and outreach materials, including: print brochures, posters, signs, flyers, decals, booklets, postcards, magnets, promotional giveaways and graphics for web and social media.
  • Managing day-to-day marketing of services and creating and implementing community outreach plans for EMO's programmatic areas: Residential, Multi-Family/Commercial, Facilities/Schools and Special Events. Expanding outreach efforts to ensure messaging reaches a diverse audience.
  • Assessing community conditions to inform effective education and outreach opportunities that support the County's waste reduction goals. Analyze market research to develop a strategic approach to engaging the public.
  • Collaborating with the Department of Environmental Services Communications & Engagement Team to:
    • seek input on SWB-related education and outreach initiatives;
    • create and implement communication and public engagement strategies for large scale projects;
    • disseminate timely messages regarding SWB services.
  • Designing and implementing feedback forms, interviews, and other assessment tools intended to improve understanding of the educational and behavioral effects of SWB program and activities.
  • Planning and organizing community outreach events and campaigns.
  • Collaborating with other County divisions and departments to create unique educational pieces that overlap with the SWB's goals and objectives.
  • Researching and maintaining knowledge on current environmental stewardship and education/outreach methods, strategies and programs.

The ideal candidate will have the following:
  • Significant experience in graphic design;
  • Strong creative, analytical, interpersonal, organizational, and communication (written, verbal, and visual) skills;
  • Proficiency with Windows, Microsoft Office (including Word, Excel, Access and Publisher), and knowledge of graphic design software such as Adobe Creative Cloud (including InDesign, Illustrator and Photoshop?);
  • Ability to synthesize quantitative and qualitative technical information, and complex ideas into formats that are easily understood by the general public;
  • Must be comfortable working in a highly collaborative and team-oriented environment; and
  • Must be able to communicate effectively to diverse groups and have a commitment to environmental stewardship.

Selection Criteria

Minimum: Bachelor's degree in public relations, communications, graphic design, marketing, business administration or environmental studies, plus experience with graphic design and production of marketing material.

Substitution: Additional qualifying experience may substitute for the degree requirement on a year-for-year basis.

Desirable: Preference will be given to candidates with the following:
  • Experience and Knowledge of sustainability, solid waste, and/or other environmental policies and programs;
  • A high level of computing ability; and
  • Demonstrated ability to design and produce visually stimulating materials for effective message communication will be necessary.

Special Requirements

Please Note: You must provide three portfolio samples demonstrating your graphic design skills and one writing sample (3 - 5 pages in length) to be considered for this position.

The applicant must possess a valid motor vehicle operator's license from the applicant's place of residence. If the applicant possesses a license, the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record.

Additional Information

Work Hours: 8:00 a.m. - 5:00 p.m., Monday through Friday. Weeknight and weekend meetings events as directed.

The official title for this position is Management Analyst.

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


What is your highest level of education?
  • High School or equivalent
  • Some College
  • Associate's Degree
  • Bachelor's Degree
  • Masters Degree


How much experience do you have with project management in the areas of public outreach and/or marketing support?
  • None
  • Less than 1 year
  • 1 but less than 2 years
  • 2 but less than 3 years
  • 3 years or more


Use the space below or attach a cover letter to describe the following:
  • Experience providing outreach or marketing support; and
  • Experience with graphic design. Please include details such as type(s) and complexity of materials created and name(s) of software utilized.

Required Question

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